C
changeng
New member
Mxl 960 just blew up. HAPPY ENDING !
EDIT - read below, but know that MXL have stepped up today in a big way and replaced the 960 with a Genesis, set up repair of my preamp with Summit and are gtting me a new soundcard. MXL's customer service has made me a very happy guy today!
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I just received it in the mail. I hooked it up according to directions, i turned it on, heard scratchy noises and thought that was just the tube getting warm. Then I start to smell plastic. then i see smoke from the mic, my summit2ba preamp (which was turned all the way down, phantom off) and my m-Audio omnistudio soundcard.
Mic dead
Summit dead
soundcard dead.
Called MXL - they're in a christmas party and no one wants to get on the phone til monday. I look at their warranty - it only covers the unit and no ancillary damage.
So unless MXL sets up, I'm out a soundcard AND the Summit preamp. And no, I don't have the money to replace them.
THIS SUCKS.
I WILL NOT BUY MXL AGAIN.
Anyone have suggestions on what to do?
Thanks,
Stuart
EDIT - read below, but know that MXL have stepped up today in a big way and replaced the 960 with a Genesis, set up repair of my preamp with Summit and are gtting me a new soundcard. MXL's customer service has made me a very happy guy today!
-------------------------------------------------------------
I just received it in the mail. I hooked it up according to directions, i turned it on, heard scratchy noises and thought that was just the tube getting warm. Then I start to smell plastic. then i see smoke from the mic, my summit2ba preamp (which was turned all the way down, phantom off) and my m-Audio omnistudio soundcard.
Mic dead
Summit dead
soundcard dead.
Called MXL - they're in a christmas party and no one wants to get on the phone til monday. I look at their warranty - it only covers the unit and no ancillary damage.
So unless MXL sets up, I'm out a soundcard AND the Summit preamp. And no, I don't have the money to replace them.
THIS SUCKS.
I WILL NOT BUY MXL AGAIN.
Anyone have suggestions on what to do?
Thanks,
Stuart
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