USB interface seems to "sleep" when not in use

[Mr_M_Cox]

Hi All,

First time here so hello to the community!

I just got myself a Presonus AudioBox and so far its really great bar one thing....

If I am watching a youtube vid or playing an audio file for example and allow the audio to stop it will not work again without either changing the output device in Windows(works 6/10 times) or unplugging/plugging in the usb of the interface(always works). Never stops while in use and is otherwise perfect but as I said in the title, it's like the device is sleeping when not in use and won't wake properly.

Windows at all times sees the device and has it set as audio output without any issues.

Any tips or a fix would be much appreciated.

Thanks.

 

[spantini]

There may be more than one solution.. try this one for starters : https://www.top-password.com/blog/set-windows-to-power-on-off-usb-devices-in-sleep-mode/

 

[Mr_M_Cox]

There may be more than one solution.. try this one for starters : https://www.top-password.com/blog/set-windows-to-power-on-off-usb-devices-in-sleep-mode/

ARGH, Thought I had it but no.

At first the host bus option seemed to fix it but after a reboot it wasn't working so I disconnected and reconnected the USB which got it going.

At first I could close apps and open them again and it would work but not anymore ;-( Back to square one.

 

[spantini]

As a follow-up, Just to be sure, did you perform that procedure for each USB Hub (port)?

 

[mjbphotos]

Turn OFF all 'sleep mode' settings.

 

[TalismanRich]

Turn OFF all 'sleep mode' settings.

... Its not easy being green!

 

[spantini]

 

[Gtoboy]

Some computers you also have to change settings in the BIOS