J
jeffree
New member
Hi, all. I've decided to have some of my university students study recent threads here, especially in the Mic forum, to analyze the reasons and implications for the childish language that erupts here from time to time, particularly when a perception of spam arises. Some of the blatantly rude responses to otherwise interesting posts (sometimes obviously more knowledgeable and specific than many others) have often struck me as surprisingly foreign to the communication standards used by most successful professionals, not to mention a violation of the lessons of basic politeness taught by most parents to their children. (Some of the responses that greet Alan Hyatt's posts--someone who does nothing to hide his professional affiliation and perspective--are a good case in point.)
We will *not* be investigating whether or not someone might indeed be spamming; instead, we'll look at issues related to the *style of communication* in such online forums, such as the following:
* Above all, why do some people respond with such a lack of politeness that would be inappropriate in most face-to-face professional communication?
* Would these people respond actually respond in the same way if seated across a table from each other?
* Is there an obvious, persistent, personal agenda that seems to motivate the attackers--something more than getting at the truth and helping others?
* How often are otherwise interesting threads being derailed by such attacks?
* How often are apologies offered for obviously rash language? Such apologies for heated words would, of course, be common in many face-to-face business exchanges, but are they actually as rare as they seem here?
* And how many readers might not express their displeasure at such lengthy, somewhat off-topic exchanges, but who might be discouraged from using this generally helpful forum because of these childish exchanges? (I admit that I'm in this group.)
These and such issues will guide our research, and we seem to have plenty of material to work with here. If anyone has thoughts on such issues, please do feel free to pass them along to us.
Best,
J.
P.S. Cries of "spam!" or "Hey, if you don't like it, leave it!" to this message might make me laugh (and help to verify my concern), but they would not aid our research in any useful way and would simply waste everyone's time.
We will *not* be investigating whether or not someone might indeed be spamming; instead, we'll look at issues related to the *style of communication* in such online forums, such as the following:
* Above all, why do some people respond with such a lack of politeness that would be inappropriate in most face-to-face professional communication?
* Would these people respond actually respond in the same way if seated across a table from each other?
* Is there an obvious, persistent, personal agenda that seems to motivate the attackers--something more than getting at the truth and helping others?
* How often are otherwise interesting threads being derailed by such attacks?
* How often are apologies offered for obviously rash language? Such apologies for heated words would, of course, be common in many face-to-face business exchanges, but are they actually as rare as they seem here?
* And how many readers might not express their displeasure at such lengthy, somewhat off-topic exchanges, but who might be discouraged from using this generally helpful forum because of these childish exchanges? (I admit that I'm in this group.)
These and such issues will guide our research, and we seem to have plenty of material to work with here. If anyone has thoughts on such issues, please do feel free to pass them along to us.
Best,
J.
P.S. Cries of "spam!" or "Hey, if you don't like it, leave it!" to this message might make me laugh (and help to verify my concern), but they would not aid our research in any useful way and would simply waste everyone's time.