E
expandmind
New member
I wrote this to Tascam. Thought I'd bring here to see if anyone in this very nice forum I just found(and am looking forward to being a member of)is experiencing the same issues.
Hello guys and heres my letter:
I have a grudge against you, Tascam, for selling me a interface that you abandoned right away.
I've been having numerous well documented problems with the Tascam US-800. (unknown USB,forgetting its plugged in, not recognizing, forcing restarts, midi issues,etc)
When searching for more information I found a plethora of people experiencing the same problems. I tried both sets of drivers. Tried many types of DAW's it is a hardware problem with its drivers.
You discontinued the product because your support team could not fix the issues is my only thoughts. I bought it on sale and now I realize it was put on sale because soon people would not pay anything for it. When it works, it works well, however the consistency is terrible. I am left with no support from the place of purchase and so all I can do is write you an angry letter.
I will avoid your products in the future as this is not a very reasonable approach to a non-working product you sold.
Thank you very much for your time, as you certainly took a Lot of mine.
-Shane
Hello guys and heres my letter:
I have a grudge against you, Tascam, for selling me a interface that you abandoned right away.
I've been having numerous well documented problems with the Tascam US-800. (unknown USB,forgetting its plugged in, not recognizing, forcing restarts, midi issues,etc)
When searching for more information I found a plethora of people experiencing the same problems. I tried both sets of drivers. Tried many types of DAW's it is a hardware problem with its drivers.
You discontinued the product because your support team could not fix the issues is my only thoughts. I bought it on sale and now I realize it was put on sale because soon people would not pay anything for it. When it works, it works well, however the consistency is terrible. I am left with no support from the place of purchase and so all I can do is write you an angry letter.
I will avoid your products in the future as this is not a very reasonable approach to a non-working product you sold.
Thank you very much for your time, as you certainly took a Lot of mine.
-Shane