I've learned that many things about Musician's "Friend"
1.) If your order is large, they WILL screw it up, guaranteed. If it's small, they might still screw it up. I ordered a bunch of accessories and when they shipped a guitar stand, they didn't ship several of the components. Another time I ordered 2 guitars and they shipped me one. They knew they only shipped one, as they had it in their records, but they didn't refund the money until I called them. Did they think they could maybe get away with it?
2.) Their packaging sucks. They throw small parts in empty big boxes, dump a bunch of peanuts or paper and then put in the bigger items. The packages are oftem ripped and sometimes they just place shipping labels directly on the manufacturer's packaging.
3.) There is such thing as ordering too much from them. I ordered too many guitars because they were having a sale and I kept changing my mind about which to buy (I sold the ones that wasn't keeping on ebay) and they refused to sell more to me. Some asshole in the accounting department named Everett Reed asked me to wire transfer using Western Union, which costs $70 per $1000 sent. He said he would pay for the cost one day, but then the next day, he said, "oh the guitar is already such a good deal. $70 is not that much more".