Tascam DM24 Mixer issue...Help?

[Downbeat]

(Also posted in the Tascam forum)

Hello. Just purchased a used DM24 for my home studio. Overall I've got to say it's really a wonderful board. I'm having one (fairly major) difficulty though and I'm not sure what I'm doing wrong.

Here's the issue:

All I'm tryng to do is record a signal (microphone) to my Pro-Tools via the DM24's TDIF(1) connector and return it to the DM24 via TDIF(2). Sounds simple enough. I've managed to get the signal to/from PT just fine using the Direct Outputs, but only in Post ADC mode. No signal passes if not in this mode, and along the same lines, no signal passes using ANY of the 8 Busses.

I've poured through the manual and even talked to a buddy who has one of these boards and we're both stumped.

Here's my setup/routing:

1)AKG 414 into Avalon Mic Pre into DM24 Line input Ch1.
2)DM24 I/O Ch1-16 Tab has Ch1-8 "patched" to M/L 1-8 respectively and the Return set to A:TDIF1 Trk1-8.
3)DM24 I/O Ch 1-16 Tab has Ch 9-16 "patched" to TDIF2 1-8 respectively and the Return set to B:TDIF Trk9-16
4)DM24 I/O Output Tab shows the following:
Output Signal section: Buss1-8/Direct1-8 points to TDIF1 Trk1-8
Buss1-8/Direct9-16 points to TDIF2 Trk1-8
5)DM24 Digital>Format>Multi I/O shows TDIF1 Output Buss1-8 and TDIF2 Output Buss1-8
6)Faders for Buss1-8 are at 0 (unity).
7)TDIF connectors patched to Pro-Tools 192 I/O #'s 1 and 2 respectively.

not sure what else to add at this point, as I said I'm new to this board and I've racked my brains for what it is I'm missing. Obviously the TDIF lines are not faulty because in Direct Post ADC mode I've managed to record to Pro-Tools just fine (also why I am pretty sure Pro-Tools is set up correctly to receive the TDIF signal). Can't understand why the Busses aren't passing signal. (or for that matter, why Direct only works in Post ADC mode).

If it matters at all, I can send pre-recorded material on Ch 1-24 from PT to DM24 just fine.

Thanks in advance for any advice
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[SonicAlbert]

I would just leave the returns blank. Also, make sure the Input Source is set to input. This is directly below the returns box.

Sounds like your buss settings are correct. I would also try it with just the busses going to the TDIF outputs, not busses plus directs. Just to see what happens.

It's really hard to visualize the settings without actually being there. You list is written as clearly as possible, but it's a real puzzle to mentally sort it out.

Remember that you can store your settings as patches in the DM-24. So you'd have one routing for tracking and one routing for mixing. Switching between them is fast and easy.

I use my DM-24 with a Digi 002R and a MOTU 2408/308 setup. I switch between the two setups easily with presets, or even combine the hardware of the two DAW's if I want to.

The DM-24 is a good mixer, but the hardest part about it is getting used to the routing. Once you get some presets saved with setups that work right for you, you'll be flying along.

 

[Downbeat]

Thanks for the reply. I discovered the problem at about 2am in the dynamics section...turne out there was a Gate with an extrmemly high threshold across the busses....signal wasn't getting through 'cause the Gate was continuously closed. (The fact that signel worked in Post ADC mode eventually got me checking the dynamics for problems). Anyway...like I said USED board...and the trouble with other people's presets.

Do you happen to know if there's a way to reset the board to the factory default settings? (like NO gates on that I don't know about ) Can't find any mention of it in the manual. I've been on hold with TASCAM for almost half an hour.....

Again, thanks for the reply.