Sony acid Music software not recognizing my Tascam 16x08 interface

[Patrick108]

Hi:
I connected my Tascam 16x08 interface with uSB cable to the same port that I have always used on my computer. Yet when I went through the sequence that I usually do (i.e. open Sony Acid Music Software, click on Options > preferences > Audio Device > Audio Device Type) everything was there but not the 16x08) How do I fix that? Or is the interface broken? Any help will be appreciated

 

[JimmyS1969]

Have you tried reinstalling the driver? From HERE

 

[Pinky]

Could also try other available USB ports on the computer. USB cables also wear out, so don't forget to try a different cable as well.