Pro Tools 8 wont work!

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Chrisdb

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Just installed Pro Tools 8 on my desktop computer, running it with XP 32 bit Pro. And every time I try to open it it just comes up with the error:

"The application failed to initialize properly (0xc000001d). Click on OK to terminate the application"

I can't find a solution anywhere :mad: Does anyone know whats going on?
It's so frustrating, I cant do anything!
Cheers guys
 
Nothing obvious springs to mind.

Are you running this within the admin account? If not I would try that.

Try reinstalling perhaps.
 
Ah it comes up with this error also "PACERegister returned an error. Error: 3"
It says on that link that you posted I need to get the lastest Pace drivers. Where can I get these? I'm not even sure what they are for? :confused:
 
Ah man I fixed the pace error, I have encountered so many dead ends since then...The other error still remains though and after reading through that whole thread you posted (14 pages long) :eek: It seems that numerous people have encountered the same problem, due to Pro Tools 8 not being compatible with certain AMD processors :rolleyes: and they still have no fix for this

So after hours of trying to get it working I tried installing Pro Tools on my laptop with an Intel processor, but I encountered another problem that I cant figure out, some DAE error that I thought was due to the plug-ins, but that won't fix it either.

So I basically just spent £100 on a product that is useless! Why Digidesign? why? Are you so awkward. :(

So now I'm stuck...I think i might just have to bite my tongue and buy a Mac :rolleyes: Which i did not want to do!

Any suggestions? please, I just want a basic small computer that I would only use for recording. Thats all I ask for, I'm thinking maybe just a Mini Mac, are these any good? Would that get the job done?
 
Chrisdb said:
So I basically just spent £100 on a product that is useless! Why Digidesign? why? Are you so awkward. :(
Click to expand...

I'm sorry if this comes across as a rant.

Digidesign are not being awkward - they have been quite upfront about which computers they support, which are fully tested etc. I agree that there are not that many tested and qualified machines, however Pro Tools is not your average run of the mill programme.

It is very closely integrated with the hardware, meaning that if there is an incompatibility it can be fatal to the programme.

I'm going to guess that you have an AMD K2 or AMD X2 processor? If this is the case, then the problem is that AMD claim that these processors are SSE (Wiki page) compliant, when in fact they are not. Not Digidesign's fault. Further if you in fact have one of the processors listed as incompatible, well then that's not their fault either.

As always I very strongly recommend sticking with one of their qualified machines, whether this is a Mac, or one of the Dell/HP workstations. Yes they cost a fair amount of money - but if you are serious about using Pro Tools it's a sound investment. If you're not all that serious about using Pro Tools, I'd recommend looking into Cubase.

Sorry to sound like a school master launching into rhetoric, I don't mean to offend.

So a couple of questions if I may...

What is your budget for a computer, and what are your requirements?
 
pezking said:
I'm sorry if this comes across as a rant.

Digidesign are not being awkward - they have been quite upfront about which computers they support, which are fully tested etc. I agree that there are not that many tested and qualified machines, however Pro Tools is not your average run of the mill programme.

It is very closely integrated with the hardware, meaning that if there is an incompatibility it can be fatal to the programme.

I'm going to guess that you have an AMD K2 or AMD X2 processor? If this is the case, then the problem is that AMD claim that these processors are SSE (Wiki page) compliant, when in fact they are not. Not Digidesign's fault. Further if you in fact have one of the processors listed as incompatible, well then that's not their fault either.

As always I very strongly recommend sticking with one of their qualified machines, whether this is a Mac, or one of the Dell/HP workstations. Yes they cost a fair amount of money - but if you are serious about using Pro Tools it's a sound investment. If you're not all that serious about using Pro Tools, I'd recommend looking into Cubase.

Sorry to sound like a school master launching into rhetoric, I don't mean to offend.

So a couple of questions if I may...

What is your budget for a computer, and what are your requirements?
Click to expand...

Yea I hear what your saying, thing is though its bizarre that Pro Tools 7 worked fine on that PC but the newer version doesn't. It's just very frustrating. And I'll check what processor I have and post back.

To answer your questions, well I don't want to spend too much as I wasn't planning on buying a new computer, but it seems necessary now, plus my old one is kind of noisy and old. So I was looking at the Mac Mini? Seems perfect right, because I just want a basic computer to use for recording that will run well and be smooth. It also means I don't have to buy any further Mac hardware, as I could just use my current monitor, mouse and keyboard that I have for my windows computer. So cheaper as well.

But then after reading more on Pro Tools 8 it says that it is not compatible with Snow Leopard, which is the default operating system for the mac minis :rolleyes: This amazes me because I thought Digidesign would be up to date with Mac hardware. Especially with a product like this that seems ideal for home recording purposes..so :confused::( Why isn't it compatible? beats me.

So what do you reckon? Mini Mac seems perfect except for that, but Digidesign say they are working on that problem..I think. But I mean that could take ages, and what if they don't even fix it?
 
Steenamaroo said:
there is a protools 8 update available to cater for snow leopard users.
Click to expand...

It's a pre-release - like a work in progress, rather than a full release.

Operating system changes cause major headaches to the programmers. It's no simple task for it to be a quick update. Quite often the actual release of an operating system is very different to the developer pre-release seed. This was certainly the case with Leopard when it came out, which is why it took so long for Pro Tools qualification to come along.

Rest assured that when it is fully qualified; every possible configuration has been tested and they will tell you what will and won't work. Frustrating in your case when you cannot buy a new machine.

I have two suggestions;

Purchase a used system
Speak to Apple (or a retailer) and see if you can get Leopard installed FOC, and explain why.
 
It seems like the Mac Mini would be perfect for this? What would you recommend as a second hand unit?
 
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:confused: Anyone? so to be so impatient, it's just I need to get this sorted out, because I was planning doing a recording session soon with some people.
 
FOC = Free of Charge; sorry for being unclear.

Yeah the Mac Mini is good.

If you were to go second hand you could look at an iMac or even a Macbook/Macbook Pro. Or of course the Mac Mini

Whatever you buy make sure it has Firewire, and get the highest spec you can reasonably afford.
 
Ah I see. Installing it for free isn't the problem, it's that SL doesn't work with Pro Tools 8 yet. So do you think I should get a Mac Mini and just hope they fix it?
 
I don't think that you're understanding me...

I was suggesting you ask if the Apple store will install OSX 10.5.x (called Leopard) on the system which you purchase.

This would allow you to run a fully qualified Pro Tools 8 setup.

Snow Leopard is version 10.6.x which is not yet qualified for Pro Tools. It will be one day, but I don't know, and in fact only Digidesign know, when it will be.

The trouble is that Macs are usually very difficult to go backwards with in terms of operating systems. For some reason Apple don't want you to backdate the system...
 
Ah sorry I get you now, I don't know a great deal about Mac OS. So what about this?

http://cgi.ebay.co.uk/Apple-Mac-Min...mputing_Apple_Desktops_CV?hash=item3ef9eab8e5

This looks ideal, second hand, and has OS 10.5 Leopard Installed :) Only thing is it's only 1GB of RAM. Digidesign say that is acceptable, but would Pro Tools 8 run sufficiently on 1GB? If not I was thinking I can get the 2GB RAM on ebay for pretty dirt cheap and upgrade the RAM myself? it looks pretty easy to do.

What do you reckon?
Cheers for help in advanced.
 
Whats more important to take into account anyway when running with Pro Tools? Is it the RAM, size of the hard drive or the Processor power? That ones 1.42GHz, 1GB RAM and 80GB hard drive.
 
Steer clear of that. It's got a G4 processor, which is very old.

You want to be looking for one with an Intel processor. If you get a power pc model (Like G4 or G5 etc.) you will not be able to take the OS further than 10.5 as 10.6 won't work with it.

The processing speed is fairly important. It will likely dictate the amount of plugins you can run simultaneously.

The RAM should help you run more tracks simultaneously.

I'd look to upgrade it to 4GB (so cheap anyway, checkout Play.com) and have the fastest processor (intel) which I can find for the money.
 
As much as 4GB RAM, really? :eek: Quite a lot, yea guess that makes sense, so I need to find find an Intel one, I'll look about on ebay, what kind of processing power would you recommend?

What about something like this?

http://cgi.ebay.co.uk/APPLE-MAC-MIN...mputing_Apple_Desktops_CV?hash=item3a54983366

Has an Intel, not bad processing power, small RAM but guess I could upgrade? Only 80GB hard drive, but that shouldn't matter too much right? I could record to my external hard drive. Thanks for your advice btw.
 
I bought 4GB of RAM for under £50 for my Macbook. For hardly any money, it's the single best upgrade you can do to a computer.

You can run Tools on 1GB; it will do better with 2GB, but why not get 4GB?

I find that Leopard takes 1.5GB of RAM quite easily when not under much load. Hell knows what it does with it all.

That one looks better, but it's still quite a way behind the current core 2 duo models.
 
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