Pro Tools 7.1 hangs during launch

  • Thread starter Thread starter markjay
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markjay

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Hi Guys, well I finally found the funds to upgrade from my Digi 001/PT6.4 rig to a Digi 002 rack with PT7.1.

The PT7 install was fine, but when I try to launch Pro Tools, it gets to 'DAE Loaded' and freezes. The 1394 led on the front of the 002 mainly stays on but blinks a little pattern every 10 seconds or so and it will just stay that way for hours if I let it. I have tried several reinstalls to no avail.

A bit of history - when I went to install PT7 (on my Intel P4 3Ghz XP Pro SP3 Desktop) it said I had to uninstall the other version from Add/Remove programs first. It was not in the list! A quick search of the web revealed an app called PT Nuke 12 which uninstalled PT6.4 no probs.

I have now installed it on my laptop (P4M 2Ghz which has never had PT on it before) and it launches normally, but the copy on the desktop will not. I even emptied the Plug-Ins folder in case there was a conflict with any of my older plug-ins, but, no improvement.

Does anyone have any idea of what I can try next?
 
markjay said:
Hi Guys, well I finally found the funds to upgrade from my Digi 001/PT6.4 rig to a Digi 002 rack with PT7.1.

The PT7 install was fine, but when I try to launch Pro Tools, it gets to 'DAE Loaded' and freezes. The 1394 led on the front of the 002 mainly stays on but blinks a little pattern every 10 seconds or so and it will just stay that way for hours if I let it. I have tried several reinstalls to no avail.

A bit of history - when I went to install PT7 (on my Intel P4 3Ghz XP Pro SP3 Desktop) it said I had to uninstall the other version from Add/Remove programs first. It was not in the list! A quick search of the web revealed an app called PT Nuke 12 which uninstalled PT6.4 no probs.

I have now installed it on my laptop (P4M 2Ghz which has never had PT on it before) and it launches normally, but the copy on the desktop will not. I even emptied the Plug-Ins folder in case there was a conflict with any of my older plug-ins, but, no improvement.

Does anyone have any idea of what I can try next?
Click to expand...

I take it you didn't get the 002 w/7.1 from a Digi Dealer, and got it off ebay
or a friend? I'm not sure if you're able to email them, but digi will probably have
the best solution.
 
Thanks Phillbag, yeah I bought it from a friend of a friend because he was moving overseas and selling all his gear.

I will try to email Digidesign and see if they will help me.

Thanks again for taking the time.
 
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