Musician's Advocate: What a joke!

  • Thread starter Thread starter chessrock
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chessrock said:


Please quit worry about what people think or say about you. And take care of this person, will ya? :
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Well Brent already let her a message and a post on that same thread to call us right away, but we have been closed for vacation since the 20th, and are back on the 6th. We suggested she contact her dealer for faster service and a replacement.

Certianly if she did not do that we will handle it as soon as we are back.
 
Sky Blue Lou said:


So Happy New Year Alan and all the rest of the mic forum regulars as well. May '03 be even better!


lou
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Happy New Year to you Sky Blue, and to all of you on HR. I hope tomorrow bring in a new year of calm and respect.....

Drink well tonight boys and girls...Lord knows we need it..:D
 
alanhyatt said:
Drink well tonight boys and girls...Lord knows we need it..:D
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...aaah, see ? He runs the company.:D
Happy New Year everybody.
 
Sky Blue Lou said:
I have to agree with Taylor on the above bit about free speech. No such thing in/on a private enterprise. Go shout about it at the next City Council meeting if you don't like it.

Anyway, I climbed out of the cave to poke around a bit and came up on this thread. Seems like I've read a bunch of this shit before. Explaining what you meant about what you said when you said what you meant. My god but it's tedious. You guys go on explaining what you meant and I'll crawl back to the cave.

But first I wanted to send out a shout to Alan Hyatt and wish him and his biz the best next year. I too enjoy his contributions to this board. I also appreciate a boss who isn't afraid to stand up for himself. Lots of people say you have to kiss the customer's ass and I couldn't disagree more. I run a small business and I've found I get a lot more respect when I tell it like it is. The assholes in this world will never be satisfied. If you kowtow one time they will expect it every time. If you fuck up, fix it. Beyond that you have to be true to yourself first.

So Happy New Year Alan and all the rest of the mic forum regulars as well. May '03 be even better!


lou
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Gotta agree, Lou.

I run a small business, too (real estate)... and I do kinda pick and choose who my clients will be. If I feel the client is unreasonable, I will pass on the business. I don't need the headache.

Years ago, when working in retail, I would verbally "throw" customers out of the store that were wasting my time. I would tell them things like "this is not a public business, I don't have to sell you anything" or "if you see me getting smaller, it's cause I'm going back to my desk" or similar. But I would NOT do this in front of other customers. My point was not to publicly embarass them...

That is where BradBass made his mistake.

I have bought a good deal of items on eBay this year, including a car. I have considered purchasing items from the Musician's Advocate like the Rode NTK, which... if I hadn't found a nearly new one locally from a guy that was shutting down his studio... I would have bought from BradBass.

But all that has changed.

Brad has proved to me that he doesn't want, need, or deserve my business.
 
I just noticed that apparently Musician's Advocate on eBay is kinda like a few other sellers that I have learned to resent there.

They don't seem to want to post any feedback for you, the buyer, until after you post feedback for them... the seller.

What a load of crap.

If I win an auction, and send money via PayPal in less than 24 hours... I should get the proper feedback for my part in the purchase.

I should not have to wait until I post feedback for the seller.

I bought a $3000 video camera from a seller on eBay. Same thing. I wired the money to her, and had to wait 10 weeks for the camera to arrive... 6 weeks longer than the auction stated. She offered to refund my money, which I was sure that she would, if I could not wait. I chose to wait. And wait. And wait.

Afraid that I might flame her, she never posted any feedback for me... just so she could flame be back if I told the world how long she takes to ship merchandise that she doesn't even have in stock. Even eBay's pre-sale auction rules state that merchandise MUST be shipped in 30 days from auction's end.

I chose, instead, to post NO feedback. Fuck her. It's pretty hard to get someone to send $3K for something on eBay anyway, and even if I flamed her, I would have to admit that she did send me the camera (which was at a very low price, brand new).

After all, who really needs the feedback more... the seller, right?

So, Musician's Advocate, I wish you luck. But I'm not specifying what KIND of luck.
 
Doug Quance said:
I just noticed that apparently Musician's Advocate on eBay is kinda like a few other sellers that I have learned to resent there.

They don't seem to want to post any feedback for you, the buyer, until after you post feedback for them... the seller.
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That's pretty much the standard for all of the volume sellers and most of the regular ebayers.
 
The last time something like that happened to me, I posted negative feedback on the seller and had by attorney contact ebay and they closed the sellers eBay account.

Doug Quance said:
I just noticed that apparently Musician's Advocate on eBay is kinda like a few other sellers that I have learned to resent there.

They don't seem to want to post any feedback for you, the buyer, until after you post feedback for them... the seller.

What a load of crap.

If I win an auction, and send money via PayPal in less than 24 hours... I should get the proper feedback for my part in the purchase.

I should not have to wait until I post feedback for the seller.

I bought a $3000 video camera from a seller on eBay. Same thing. I wired the money to her, and had to wait 10 weeks for the camera to arrive... 6 weeks longer than the auction stated. She offered to refund my money, which I was sure that she would, if I could not wait. I chose to wait. And wait. And wait.

Afraid that I might flame her, she never posted any feedback for me... just so she could flame be back if I told the world how long she takes to ship merchandise that she doesn't even have in stock. Even eBay's pre-sale auction rules state that merchandise MUST be shipped in 30 days from auction's end.

I chose, instead, to post NO feedback. Fuck her. It's pretty hard to get someone to send $3K for something on eBay anyway, and even if I flamed her, I would have to admit that she did send me the camera (which was at a very low price, brand new).

After all, who really needs the feedback more... the seller, right?

So, Musician's Advocate, I wish you luck. But I'm not specifying what KIND of luck.
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Doug Quance said:
Even eBay's pre-sale auction rules state that merchandise MUST be shipped in 30 days from auction's end.
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Ebay also states that feedback is for completed transactions. Is the transaction complete because you have done the following?...
Doug Quance said:
...I win an auction, and send money via PayPal in less than 24 hours... I should get the proper feedback for my part in the purchase.

I should not have to wait until I post feedback for the seller.
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If the transaction is completed, he doesn't have to send you the merchandise. ;) The transaction isn't complete until he sends you the merchandise, and you are either happy with it. Or, you are unhappy with it, and have contacted the seller for resolution.

The problem is, that many people in the world are jackasses. Once you leave them feedback, the potential exists for them to use it as leverage over you, and try to manipulate, or even extort something from you. I see it all the time in negative feedback. The buyer will have left some negative feedback over some slight by the seller, and the seller will follow up by saying they offered the buyer a full refund including shipping. The buyer obviously wasn't unhappy with the purchase, they were just trying to extort a partial refund from the seller.
Doug Quance [/i][B]I chose said:
So, Musician's Advocate, I wish you luck. But I'm not specifying what KIND of luck.
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The one thing I've heard about Musicians Advocate in this thread that troubles me more than anything, is their response to negatives. I haven't personally checked their feedback profile, but one poster said they have retaliated with a negative every single time a poster left them a non-positive comment. That would prevent me from buying from them.

Taylor
 
I catch your drift, but when I send the money... my part of the transaction IS OVER.

When the seller sends the item, as advertised, and it is received... their part of the transaction is over.

I've even had sellers tell me that they won't post feedback until I do first... to which I give them NO feedback, and NO more of my business.

Yeah, there's always going to be buyers trying to get over on the sellers... and that is why they can always leave the rebuttal. But to hold ME hostage for feedback won't cut it.
 
i also will try to remember never to even consider musician's advocate as a source for anything.

that guy is a real jerk.

i am definitely not going to post feedback for anybody who doesnt post for me first now that ive gotten the heads-up on the terror tactics.

its nice to have perfect feedback and as a seller i feel i should wait until i get an acknowledgement of receipt shouldnt i? i mean if you buy something shouldnt you email if and when it arrives safely?

:)
 
Recent Musician's Advocate - bad experience

Hi guys, I stumbled onto this old thread when googling for other people's experience with Musician's Advocate (the name itself is quite a joke).

I've written up my dreadful interaction with them here

They obviously haven't lifted their game...
 
Mr_Wasabi said:
Hi guys, I stumbled onto this old thread when googling for other people's experience with Musician's Advocate (the name itself is quite a joke).

I've written up my dreadful interaction with them here

They obviously haven't lifted their game...
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Interesting read. I still like my C-1. I like my TLM-103 too though. :D

It's good to see that Brad never learned anything...

-t
 
I've heard nothing but bad things about Musician's Advocate, and know of several musicians who refuse to shop there.
 
Hey chessrock,

thanks for this thread... as a marketer, I found it both entertaining and educative :D
 
Markus V said:
Hey chessrock,

thanks for this thread... as a marketer, I found it both entertaining and educative :D
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Wow, what a word to screw up???? Educational perhaps???

I'd love to see some of your copy...
 
"Musicians Advocates - Our Website Blows Chunks"

Kinda catchy, I'd go with that. ;)

BTW, if you're not going to show prices, then you better have email inquiry/immediate response working, or you probably won't be. And for christ's sake, take a customer relations 101 class.

Good luck, don't wait for my call.
 
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