Error: An exception has occured

  • Thread starter Thread starter NickSpringfield
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NickSpringfield

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I just bought the M-Audio mobile pre USB to upgrade from my previous factory soundcard and also to bypass my crappy little mixer. (I originally bought the M-Audio FireWire card, but later realized I don't have a firewire port on my system.) The sound is way better than before, but my software is now crashing constantly (everytime I attempt to record something it just freezes for like 5 minutes and then a box pops up that says:

"An error has occured during the current operation. An exception has occured."

I'm using Acid Pro 4.0 have never encountered a problem with it before. Also when just playing back audio in Acid, it keeps skipping and dropping out. I checked the latenct and buffer speeds and everything is the same as it was with the old card, and even when I changed it to experiment, the same thing happens.

This just started happening yesterday as soon as I connected the new card. I though it may be a ram problem, but I'm not using much. I even tried minimalizing the number of tracks, but nothing works. I also use Cool Edit Pro and I have absolutely no problems with that.

It may be Acid that's the problem, but I don't see how as it's worked perfectly for 3 years until now. I'd uninstall and reinstall it, but the cd is at my parents house across the state.

Any thoughts? Suggestions? Sorry this is so long.

Thanks,

Springfield
 
Check the M-Audio website to see if you have the latest driver for the interface. Updates ocassionally contain bug fixes, etc. so you might want to look into that. If you do have the latest driver, try a clean install of the mobile pre.
 
I would assume I have the latest driver, but maybe not. Excuse my ignorance, but what do you mean by a clean install? Uninstall and reinstall?

Thanks for the reply.

-Springfield
 
Thanks. I didn't see an FAQ when I went to the site, but I wasn't really looking for it either. There are a lot of different reccomendations in that link that I'll check out tomorrow. Thanks for the research. I'll let ya know how I made out.

-Springfield
 
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