I asked for a close-up of the heads but the seller is selling for a friend who doesn't want to take it out of the box as it's wrapped and ready to go to whoever gets it. That's what he said, anyways. I've exchanged several e-mails with the seller and he "seems" ok but it does beg a question. The original box does have the styrofoam inside and he said he'd definitely insure the shipping, I'll ask about palletting, if he'll do it. If it's in the shape he claims it would be a score for sure, if not, well... If I did decide on it and win, it would be through Paypal linked to my credit card so protected 2 ways (although claiming and being re-imbursed can be like pulling teeth). I'll keep you posted.