An even bigger holy fucking shit. Davisound as a company really exsists!!!!!!!!

[Gidge]

I also find it "interesting" how many people give their opinion of DaviSound and have NEVER had ANY experience with DaviSound or ANY other hand-built and/or custom companies.

And with all these pre-decisive negative attitudes where it sounds as though they've had some rather bad funk with DaviSound, while it comes from NOTHING other than their own insecurities, fueled by NOTHING other than a few comments on DaviSound's website and/or DaviSound's website layout and design, I strongly recommend those people to stay away from DaviSound gear or ANY other hand-built and/or custom gear by ANY other manufacturer, as you will NOT be happy with them. In fact, it would only be asking for trouble!

As surely, if Outlaws was to ever try and deal with Stephen Paul Audio and it took as long as it is taking for them to finish my microphone or Harvey's microphone(s), he'd have filed a lawsuit within 3-4 months after the work was commissioned, and they'd finally now be having their court date set, 3 years later!

Ive recommended DaviSound premps based on listen to stuff youve done with it, mostly with the TLM103.....it just frickin sounds incredible even listening on mp3's.....

but telling a customer 5-7 weeks and then taking 14-15 weeks is stretching it......i think that they should be more upfront with the customers as far as offering a realistic timetable.......

 

[chessrock]

this is not out of the ordinary for handmade equipment.

Sytek will fix you up with a 4-channel, hand-made, and you'll probably get it within a week.

 

[Recording Engineer]

I'd be curious to know just how hand-built a Sytek really is... I've always wondered.

 

[Recording Engineer]

Guys, my point is you're all only hearing one-side of the story... Outlaw's side. And he hasn't really given much of any info here.

To quote myself in Outlaw's other thread about all this:

"Yet, he still has not said if he has even politely-voiced his concerns directly to DaviSound in a calm and logical state-of-mind, before it has esculated remotely this far... I certainly hope he has before coming here and throwing-around the lawyer-threat, instead of right-out in ANY "problem", which is all too common now 'days.

Regardless of how many and what rights he has in this matter, considering what I know about DaviSound, my experiences with DaviSound, how much DaviSound's entire website emphasizes that it takes A LOT of time and patience to complete each and every one of their products, me knowing the time it takes to manufacture custom and/or and hand-built gear, and what he has presented thus-far here within, I personally think he is being unreasonable. That is MY opinion."

I mean, who knows what has REALLY gone-down. With as many positive experiences I've had in dealing with DaviSound, with all the positive experiences I KNOW others have had dealing with DaviSound, with the EXTREMELY tiny bit of info Outlaws has presented us, and with the way Outlaws has presented himself with us on this matter, something is NOT adding-up correctly. Yes, MAYBE DaviSound dropped the ball on this one, but all signs, thus far, are pointing elsewhere.

Who knows what DaviSound really said as far as a time-frame quote... If anything at all.

 

[Gidge]

but telling a customer 5-7 weeks and then taking 14-15 weeks is stretching it......i think that they should be more upfront with the customers as far as offering a realistic timetable.......

Im commenting under the assumption that info is 100% correct and is the full story......if thats not the case, then this thread will auto destruct in 30 seconds......

29.....

28.....



ok, it wont....just remember that this IS the internet and Outlaw and chessrock could be sytek plants trying to put the stink on DaviSound ...well, probably not.....

 

[Stefan Elmblad]

So, everyone seems to know a whole lot about how companys should be run, and are fast to judge anyone who doesn't follow their imaginary policy.

But how do the Davisound products sound ?

 

[Gidge]

So, everyone seems to know a whole lot about how companys should be run, and are fast to judge anyone who doesn't follow their imaginary policy.

But how do the Davisound products sound ?

I think my words were "frickin incredible" along with :

"but telling a customer 5-7 weeks and then taking 14-15 weeks is stretching it......i think that they should be more upfront with the customers as far as offering a realistic timetable......."

so Ive addressed both.....

 

[jet-rocker]

RE: I stated my opinion in a calm, articulate, and clear manner.

Your defense of Davis Sound is absolutely rabid.

The Ebay ad was fucked up. No question about it. The wasn't even any clarity as to what was being bidded on. There was only a giant bizarre rant.

Doing orders 'auction style' on ebay, sort of implies that there is product ready to go as well.

You don't see Gene Lawson advertising on ebay--closing an auction, and then saying, btw it'll take three months for me to make your mic. (which it does take)

I prefer smaller manufacturers that make their product in the US. I wouldn't have a problem waiting either.

But it sound like Davis Sound has handled this problem poorly, and I have seen nothing that would give me confidence in ordering from him.

Arrogance in place of customer service is not a position I'd want to be in, if heaven forbid, the pre would break. Would it take him 13 weeks to perform warranty service?

It doesn't sound like his priority has been with finishing Outlaw's pre-amp. If he can only produce one pre every thirteen weeks, he's in trouble. This would be fine, if he had been upfront about it.

He wasn't. It is rude and unprofessional. If he would have contacted Outlaw with updates, aplogizing (Yes actually taking responsibility) and explaining the delay, AND offering a refund--it would have been better.

But the guy apparently doesn't even answer emails about refunds. Really a poor showing.

I'm not impressed.

-Jtt

 

[acorec]

Under those circumstances, I think I would have just asked Mr. Paul for my mic back. And I'm sure he would have given it back. If he hasn't gotten to it in three years, I doubt he ever will.

I don't understand why you and csus7 think that shitty service automatically equals great product - as if anybody that brushes you off for several months or even years must be a genius.

Ufrikingbelievable post. Totally agree.

 

[Rev E]

Originally posted by Stefan Elmblad So, everyone seems to know a whole lot about how companys should be run, and are fast to judge anyone who doesn't follow their imaginary policy.

But how do the Davisound products sound ?

I've never understood why folks would want to defend what could be poor customer service by making customers sound crazy for wanting a paid-for product in the time the manufacturer says it will be completed. It's not an "imaginary policy" if a manufacturer gives a deadline... it's a self imposed deadline. Given that Davisound is obviously making more than $1000 a month, I think it's safe to believe that Davisound is building "somebody's" pre, just maybe not the one a partucular customer ordered.

It is no imaginary policy for a business... any business to give it's customers a legitimate estimate for when the product will be available. Consumer laws require this... good sense and common courtesy requires this as well. My only firm position on this Daviousound issue is that Davisound should either give a reasonable estimate for product delivery (that they can actually meet) or give no definite delivery date and say in absolutely clear and uncertain language that BECAUSE THIS GEAR IS HANDMADE IT IS IMPOSSIBLE TO PREDICT A DELIVERY TIME. That way, everyone is on notice that the process may take any amount of time and some of you folks wouldn't have to lose credibility by saying dumb stuff that amounts to ''it's unreasonable for a business to abide by its own deadline to its customers" and other ridiculous nonsense.

 

[regebro]

You are all infidels! You may never buy from Davisound every, you non-believers! How dare you question the supreme knowledge of the holy Davisound business princpiples!

 

[chessrock]

Someone's going to say "It was chessrock's fault," pretty soon, I suppose.

 

[Recording Engineer]

And if your management goal is to make people confused and make sure you get no new customers, then why have a website in the first place?

On the contrary, DaviSound's website is the way it is BECAUSE they're trying to give some REAL education... The more education, the more people may understand all that is DaviSound.

Ah yes, the goal with the website is then to drive away everybody that doesn't like the website. I see. If you don't like the website, you are not allowed to buy anything. Or maybe you'll just get put on hold and have to wait for you product for a year.

Please don't, what seems to be, purposely misunderstand me... That is NOT what I said or even remotely implying.

 

[Gidge]

It was Chessrock's fault......

 

[acorec]

Someone's going to say "It was chessrock's fault," pretty soon, I suppose.

No. So far, you're the GOOD guy. You are on the winning team!

 

[acorec]

Has anyone ever looked inside a Davisound pre-amp? I was wondering if it took so many weeks or months to hand build it, is the whole thing carved out of wood? Maybe it takes so long to hand carve tubes, pc boards, resistors, caps. etc. not to mention the wood case.

Just a curious thought.

 

[Recording Engineer]

RE: I stated my opinion in a calm, articulate, and clear manner.

Your defense of Davis Sound is absolutely rabid.

I DON'T know what was so rabid about my response... I can't seem to find it...

The Ebay ad was fucked up. No question about it. The wasn't even any clarity as to what was being bidded on. There was only a giant bizarre rant.

I had NO problem following it... In understood EVERYTHING.

Doing orders 'auction style' on ebay, sort of implies that there is product ready to go as well.

You don't see Gene Lawson advertising on ebay--closing an auction, and then saying, btw it'll take three months for me to make your mic. (which it does take)

Well, this auction one is different. And stated so. And we're NOT talking about Gene Lawson here...

I prefer smaller manufacturers that make their product in the US. I wouldn't have a problem waiting either.

But it sound like Davis Sound has handled this problem poorly, and I have seen nothing that would give me confidence in ordering from him.

What it sounds like, thus far, is Outlaws has handled the problem poorly.

If he can only produce one pre every thirteen weeks, he's in trouble. This would be fine, if he had been upfront about it.

He wasn't. It is rude and unprofessional. If he would have contacted Outlaw with updates, aplogizing (Yes actually taking responsibility) and explaining the delay, AND offering a refund--it would have been better.

But the guy apparently doesn't even answer emails about refunds. Really a poor showing.

What do you know about what REALLY went down? You sound as if you have all this animosity built-up because of some major negative experience with DaviSound. On the contrary, it's from you simply assuming the tiny bit of info (between all his hostility) that Outlaws has presented here is 100% or even remotely what has actually happened (though you DID use "apparently" one time). This, regardless of all the other experiences I've heard from actual clients and those who've actually had contact with DaviSound, which have been 100% the opposite of the little Outlaws has displayed here.

You're not impressed? I'm not impressed.

 

[Recording Engineer]

You know, it seems what people are getting so hung-up on is this self-imposed deadline thing... You automatically assume exactly the tiny bit Outlaws has presented is what truly went down.

For all you know, what REALLY went down is quite the opposite. There are SO many possibilities of what could have REALLY happened (I have MY theories), but who really knows.

I've said, in more ways than one, that from my experiences and what I've heard other customers mention, and others who've actually had contact with DaviSound, and the tiny bit Outlaws has presented here within, along with his hostility, I highly doubt DaviSound dropped the ball.

It's well self-noted that my credibility is only as good as Outlaws...

 

[Rev E]

You know, it seems what people are getting so hung-up on is this self-imposed deadline thing... You automatically assume exactly the tiny bit Outlaws has presented is what truly went down.

... but who really knows.

I've said, in more ways than one, that from my experiences and what I've heard other customers mention ... I highly doubt DaviSound dropped the ball.

Wes,

I've got a lot of respect for you and I certainly don't want my comments to you to seem as if I'm attacking you personally. I suppose I'm one of the folks getting hung up on the self-imposed deadline that you refer to. Pragmatically speaking, I think that a deadline is needed anytime a business takes someone's money upfront. I'll reiterate an earlier point that telling people when they'll get their gear is just good sense, decent and respectful.

You, yourself, shared your experience getting your pre from DaviSound. If I remember clearly, it took longer than originally estimated. In fact, you also shared a story about getting some Telefunken preamps (I think) racked and how that was also taking a long time. While, I'd admit as you do, that we're prematurely accepting Outlaws's version as true, nothing in your personal history with Davisound (or that of your friends and colleagues) paints a different picture. The picture that your stories consistently paint is that because the gear is hand-made it takes a long time and that time is somewhat indefinite. To be fair, you have stated that if DaviSound is running behind, they do have the good sense to notify the buyer and keep in close contact about the progress.

I can respect all you have to say, particularly given the fact that you've personally ordered from DaviSound. However, DaviSound's consistent tardiness (backorder status) is not in dispute by either the DaviSound supporters or the detractors. What does appear to be in dispute is how the lateness is handled by DaviSound. People of my view just differ and think that a company should give clear notice if it knows or has good reason to know that it cannot meet its own deadline.

 

[jet-rocker]

People of my view just differ and think that a company should give clear notice if it knows or has good reason to know that it cannot meet its own deadline.

That's what I'm saying.

It's great that RE had a wonderful experience. But I don't see how that guarantees, that Outlaws experience would also be wonderful. That's a ridiculous premise.

I also don't see how Outlaws handled the situation poorly either. He paid, was given a complete date--and the actual complete date was DOUBLE the original period of time (months)

It looks like Outlaw went to Davisound to ask about delays--not the other way around. This is very poor business. This should instill confidence.

Sure it takes a long time to make these things, but they'd better be able to crank out more than one a month, or the guy is eating dogfood.

And yeah, I'm giving Outlaws the benefit of the doubt, why shouldn't I? It's weird to suggest that he's been less than honest. What would he have to gain?