Using J-Station With Bass?

  • Thread starter Thread starter bongolation
  • Start date Start date
I emailed Johnson Amplification, and asked them if active pickups could hurt the J-Station. They said that it would not hurt it at all (grain of salt).

I must have had a faulty J-station the first time. So, I'm gonna plug my my bass back in and give it another shot. Wish me luck.

P
 
And if it still doesn't work, get a new one (ask for two for you troubles or you'll sue 'em LOL).
 
# And if it still doesn't work, get a new one (ask for two for you
# troubles or you'll sue 'em LOL).

Hey, I'm glad you brought this up.

Johnson as we know it is defunct, I believe, at least to the extent of being bought out by another company.

I was noticing a horrendous amount of heat coming from the power supply. Here's the exchange with "Digitech":

========================
Me: I recently purchased a J-Station at Guitar Center
and registered it online on this site.

I have only used it a few hours, but have noticed that in
use the PS0913B-120 power supply becomes so hot that it is
painful to touch. I am concerned that this power supply may
be defective and constitutes a fire hazard. Is this situation
normal?

Thanks for any help.
=========================
Them: The JStation uses the PSS3 power supply, not the PS0913B-120. You should be using the PSS3.
=========================
Me: This was the power supply provided with the unit.

According to the documentation, "J-Station User's Guide" page one:

*******************
INCLUDED ITEMS

[...] Please make sure you have the following items:

* J-Station
* PS0913B or PSS3 Power Supply
* Editor/Librarian Software for Windows
[...]
********************

If this power supply is unsafe for this unit - and it does appear to
be - I request that an appropriate power supply be sent to me at
the address provided below. [Address included]
=========================
Them: The PS0913B will work with the JStation with no harmful
results, and the heat is normal, but since early 2001 we have
been shipping them with the PSS3.

[End]

Note that it was the wrong one untill they had to pony up something, then everything became OK.

I still can't see this power supply lasting, as it is wicked hot.

What's happened with other J-Station users?

Thanks for your input.
 
If there's one thing about a company I can't stand it's when they aren't straight with you; few ever are.

bongolation-it's like on the other thread talking about Gibson QC. It's all about saving money and conning the customer.

With the internet what it is now; global communication we need some small little companies to get great reputations with their products (all hand made/crafted) and great customer support on a personal level, I know there are some. I don't mind spending money on quality; but I can't stand wasting my time trying to find out what's wrong with my product gone wrong and sending things back and hearing nothing.

Make the Gibsons and the Johnsons/Digetechs get up to standard or force 'em over-bye bye.
 
Taylor Guitars is what I consider a model company for customer service. I sent them an e-mail once, and literally ONE MINUTE later the phone rang. It was a Taylor tech responding to my e-mail! Ask any Taylor owner and they'll agree that the company is top-notch.

There is nothing worse than a company that dicks around its customers. For the cost of one adapter ($5?) they could have a customer on this site raving instead of ranting. I have never understood companies with the mentality that once the product is out the door the sale is over. It's short-sighted and self-defeating.

So Johnson has been purchased by Digitech? I didn't know that. I've never seen one Digitech product I felt was worth owning.

Aaron
http://www.aaroncheney.com
 
And the only way to make 'em listen is to buy something else. We are in a time where buying one product instead of another is very marginal in terms of what it can do and it's price tag. I would certainly choose one over the other by the reputation of the 'after sale'-ie customer support.

I am at the moment in a position whereby I am dealing with a very large organisation. I bought a product for £1250 (not a guitar though) that's totally fucked up due in no part to being mistreated. I have had very strong words with that companies customer support (when I eventually got through), they tried to put the phone down on me a few times; only not doing so when I made sure I had their names and would then have to phone up and complain about their attitude (at this point it should be noted that I am not generally 'a complainer', the circumstances in this particualr case I will not bore you with). I eventually got transfered to someone who would listen (an engineer as it happens). This problem could go either way. I will either appreciate the company for being reasonable with dealing with my particular problem and circumstances or will forever hold a grudge and warn as many people away from their products as I can.

My intention is to become a proffesional musicain and I am on the right track at the moment, if I do say so myself. I will therefore; I guess need more equipment from time to time in the future and it is in a companies best interest to respect their present and future customers; is it not?. I will not deal with that company again if they prove to be wholly unreasonable is the bottom line; and little by little these companies will eventually dissapear if they persist in such ways as customers trun to other more reputable companies (big or small)-that will proabably be run by musicians.

Fellow musicians; I wish you good night,
Krystof.
 
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