The "BlowMeAndKissMyAss" 2005 Award goes to

  • Thread starter Thread starter TheRockDoc
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TheRockDoc said:
Instead, I got the same thing you read- apparantly I struck a nerve with quite a few people- in fact I would say many

Nerves "struck" by flat out lies are just garbage. Just like the crap you are spouting and the crap that the sheep on this forum are buying into. I guess it makes you feel important.

All it really does is make you look like a pathetic little boy.

You parents must really be pround.
 
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TheRockDoc said:
I don't see what your problem is with me...but then again, my intellect is apparantly quite dull.

__________________

I have an overall problem with pathetic liars. The fact that you are stupid is just your problem.

The fact that the lemmings on this forum accept your lies and half-truths are just a symptom of internet message boards. One idiot proclaims fact and everyone jumps on the bandwagon. That's just typical, so it is to be expected. It doesn't make anyone less bright, just simple minded. There IS a difference...but someone with more motivation would have to explain it to you.
 
TheRockDoc said:
...Go wage a meaningless war on your own thread, this thread belongs to my meaningless diatribe...

No fair...No one would come to my meaningless war....Yours has a literary theme that appears irresistable to those of us without a life... :p

Eric
 
mge80 said:
The fact that the lemmings on this forum accept your lies and half-truths are just a symptom of internet message boards. One idiot proclaims fact and everyone jumps on the bandwagon. That's just typical, so it is to be expected. It doesn't make anyone less bright, just simple minded. There IS a difference...but someone with more motivation would have to explain it to you.

and anyone else with a problem with "mge80" can feel free to email him at "mge80@carvinguitars.com"...

originally posted by MGE-80---
I don't play Carvin almost exclusively, I play them 100% exclusively . No better guitar anywhere. There are equals, and alot of people throw "for the money" in there...but to me, they simply are the finest. Great materials, superior craftsmanship, excellent playability and unparalleled customer service.

I have been playing almost 40 years, and I will ONLY play Carvin guitars, basses and amps."


YEAH !, way to be the voice of reason and unbiased-ness , dipshit .
 
Too much anger, too little patience. Mistakes made on both sides.

I have four pieces of Carvin gear and would not hesitate to purchase another one. Their involvement in this thread further supports them as a company that tries. If anything, I would expect them to see increased sales rather than a loss from this thread.

Self insurance is common in many business circles. It’s a business decision they made, and explained in thread posts (which in its self is rare).

Ed
 
Ed Dixon said:
Self insurance is common in many business circles. It’s a business decision they made, and explained in thread posts (which in its self is rare). Ed

Of course, the issue with that was they wouldn't allow me to purchase it from them at my own expense...

I don't know- I think your right crazydoc...this thread is starting to blow...

but not harder than mge80. Imagine at 50 years old all those name calls at someone with whom there was no issue before this started. Never even had a hello before this, but he seems to know an awful lot about me in his opinion. What a dick head. Is he one of the Carvin plants? Idiot, lies, half truths- I never even got that much shit from an old girlfriend- and you never blew me like an old g/f- so I'm not sure where this anger is coming from. How the f*&^ would you know if I'm lying since you weren't there- or are you the one that WAS there? hmmm?

"You'll have to relax, sir" or maybe www.angermanagement.com will help.
 
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TheRockDoc said:
Of course, the issue with that was they wouldn't allow me to purchase it from them at my own expense.

Maybe I missed something, but I thought you arranged for a UPS pickup at your expense. If so, you could have set whatever insurance amount you wanted.

Ed
 
Ed Dixon said:
Maybe I missed something, but I thought you arranged for a UPS pickup at your expense. If so, you could have set whatever insurance amount you wanted.

Ed

Yes, I had to do that, because even though I tried to offer to pay additional to Carvin to arrange for insurance to be placed on the package, I was told that they 'had no way of doing that'. Of course, UPS laughed, but nonetheless, I was willing to pay the shipping cost. That contrasted sharply with Carvin saying that the reason they don't 'offer it'- even though I would have paid and all thay would have had to do was check a box on the shipping form- was because "they've found that it is cheaper to just replace an item instead of paying for the insurance". Of course, since it wasn't an item being shipped because of a new purchase, I could have easily received a box of parts

Why it was so difficult for them to check a box, write the declared value and charge me for the insurance I'll never know. Maybe one of Carvin's stoolies can explain it to you...
 
Wow. I've been away from my net access for a while, and I just wasted a goodly portion of a vacation day reading this thread from beginning to the present. Shows just how boring MY life is, yes?

A couple of things -

Accidental hangups happen all the time, especially in multiline switchboard setups; to say that Carvin intentionally hung up on the customer may not be what actually happened.

That UPS was slow in picking up may have something to do with the fact that it was 23 December when the complaint was posted; they get just a little bit busy at that time of year.

And to say that it's not about the 20 dollars is not exactly accurate, either; it was the jumping off point from which the whole incident ballooned. Neither side should have gone to the mat over 20 bucks.

Anyway, I have a mantra that I use a lot, especially in traffic. Everyone take a deep breath and repeat after me...

"I must get over this some day. Why not now?"

Y'all have a Happy New Year, OK?
 
Ed Dixon said:
Their involvement in this thread further supports them as a company that tries.
It's funny how people perceive things differently. I'd totally agree with you if the first Carvin rep to post in this thread said something to the effect of:

"We are completely sorry for the misunderstanding, Rockdoc. Carvin values you as a customer and did not intend for you to have a negative experience. Please accept our apologies."

I would have commended Carvin on their attempt to make it right. Everyone knows that mistakes happen. It's how a company deals with those mistakes that makes the difference between a good company and bad company, IMO.

But instead of that common sense reply and apology to RockDoc, Mike (mgood) posts this idiotic reply:

mgood said:
No amount of yelling or threats would get me to budge at that point.
Sounds like he wanted to continue the argument. I guess pissing off a customer over the phone isn't good enough for Carvin... they want to take the fight to the internet also. Then a couple people who may or may not work for Carvin started slinging insults. Finally, Chalz-- supposedely a Carvin rep-- makes a half-assed attempt at damage control by posting what sounded like quotes from a Carvin catalog while never offering Rockdoc a single apology.

That's poor customer service all the way around. I don't really care for that saying "the customer is always right" but you NEVER argue with a customer over an issue that has already been settled. You apologize and make nice.

Carvin isn't getting a dime from me because of this situation. I owned a Carvin PA system many years ago (mixer, amp, mains) and didn't have any qualms with Carvin... but, as I said earlier, there are too many other options from companies who don't want to argue with their customers.

I just wanted to share my opinion in case any Carvin reps are still reading this thread. :D
 
And who the heck are YOU???? You with ONE post coming in and criticizing someone else?

This is actually typical of the Carvin crowd. They did the same thing a few months ago when someone on another forum I belong to criticized their amplifiers. Next thing we knew there were about 50 new members all reaming the guy and calling him a talentless hack, and going on and on about how many pros use Carvin equipment in LA studios, etc, etc.... Unfortunately for them, the guy is a personal friend of mine and happens to be a graduate of Juilliard who makes his living as a session player in LA. LOL!! Talk about putting your foot in your mouth...rotflmao.

They did the same thing to another guy who happened to go to high school with a famous guitar player who was on the G3 tour, I know this for a fact as I met the player at NAMM last January and I was with my friend when we met "famous guitar player". The guy told my buddy that Vai's Carvins were *not* stock and were all PTP wired, contrary to popular opinion. My buddy gets back and posts this and again...the board is deluged by new memebers calling people I know personally liars and hacks, and worse (it got *real* ugly).

I dont judge a company on their clientel, but those episodes left a serious bad taste in my mouth..this is just more of the same from the Carvin faithful.

BTW..I know I only have a few posts here, but get used to seeing me...I love this place already. The amount of info I have gathered over the past few days has been absolutely awesome I am a recording noob, but have been playing and gigging since I was 15 and look forward to breaking new musical ground for me in the recording area. Which is something I have never done at home. This is very cool so far.
 
Somebody flamed me for my last post (you know who you are) so I'll be very polite this time...

:) :) :) :) Please thread, pass into the great beyond by entering eternal resting peace. Amen.
 
fraserhutch said:
As long as they indicate that they are indeed reps.

In my experience, when company reps get on message boards, they put their company information and real name in their FIRST post, not after they are busted out as being undercover operatives. I've seen it on musical instrument forums, geek hardware forums, and even automotive/motorcycle forums.

Charles seems like he has his head in the right place, but he should be less concerened with the confidentiality protection he seeks than the negative impression of shadiness you get from a semi-anonymous persona in a public forum.

It may end up being a learning experience for Carvin as a company. The next time they go trying to shove the poop back in the horse, they can look at this thread as a what-not-to-do. There must be someone who works there that knows how these forums operate and would do a better job of monitoring them and participating as an official (non-anonymous) good-will ambassador.
 
Doc,

I personally verified with our local Fed-Ex guy that he picked up your guitar. He said he put it on the truck himself. It is now on the way to you. I check the Fed-Ex tracking for you last night. It has indeed updated, and should now show that it is in transit. If you track it now, there very well may be an scheduled arrival date for you. I left the tracking number on my desk at work, so I will check on it on Monday.

If you ever need anything from Carvin again, both you and I know how I handled the final furlong of this order. I will have no problem and be more than happy to provide the same service to you again.

Apologies for the troubles you had on this order, and I hope more than anything that you enjoy the guitar.

~Charles
 
Chalz said:
Doc,

Apologies for the troubles you had on this order, and I hope more than anything that you enjoy the guitar.

~Charles

I would like to say publicly that Charles went out of his way to correct the situation in many ways:

- Through at least 5-6 conversations, he never once alluded to the fact that we knew who each other was through this thread.
- He handled each call with professionalism and a sense of humor
- He lived up to his own claim of outstanding service
- He returned every call he said he would, and took every return call that he agreed to.
- Had Charles been the one to answer the phone instead of (their post names) mgood and GermyTheSupervisorBoy, it is likely that this thread never would have happened in the first place.
- He established a level of communication with me that, in essence, superceded the idiocy that started this thread.
- Any dealings that I have with Carvin again will be done directly with him.
- Knowing that I can deal with someone like him, I will publicly retract my comments about Carvin as a company
- I think Charles can verify that I was not the evil monster to deal with that the doubters alluded to. I think he can honestly state that I was pretty OK :)
- We can all kiss and make up now- maybe even apl and I will cuddle a bit-

btw- mge80 - go fuck yourself

So as you can see, the fairy tale can have a nice ending after all. I am tracking the FedEx and looking forward to the return of my baby.

Happy New Years to all- except mge80- the new doooshbag of the year- for 2006
 
TheRockDoc said:
mge80- the new doooshbag of the year- for 2006

Yeah, ya wouldn't want a loose screw like this flyin' airliners or somethin' now wouldya...? Take yer faith outta the claim that the industry sobered up their pilots.... :eek:

Eric
 
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