When I first called him about the symptoms I was experiencing, he said it could just need adjustment or it could be a motor. I ordered a motor just in case he needed it, as I can return it within 30 days.
Well, He said this was definitely a low use machine. The smoke was not an issue with the mechanical problem, (and after a week of baking soda the smell had dissapated to minimally noticeable) He set about adjusting the servos for the transport and found that the current was not stably getting from point a to point b and started swapping chips from the feed reel circuit to the take up circuit to check for bad ones (with this really trick de-soldering gun with high quick heat burst), which allowed him to determine "the microprocessor chip" (though he hadn't entirely ruled out the motor yet).
Other things he mentioned or that I witnessed: He has his own 2" otari, and Ampex decks at home, he said drums recorded hot with no dbx on the 388 would be good

, he reccommended a guitar tech who is "the bomb" with setups, he had deoxit, he had tentelo meters, he explained why Neve is so covetted and hard to imitate, he explained why it is difficult to mod or upgrade the 388 circuits as they are designed to specific specs...
I realize the 388 is not the be all, end all tape deck, I just really wanted a second chance with one. For productivity and simplicity the all in one design paired with one rack of outboard will fit my needs to a t. To me is is imperative to get this deck up to spec as I intend to keep it*. I have sold gear to cover most of this, and when I recover I intend to look into a 2 track master deck. The tech said Otari...
A digital master of some kind is of course desireable too ("a lie repeated" thread notwithstanding

), and I'm really leaning towards a standalone solution like a masterlink or that new Tascam dvd RA1000. I don't enjoy doing music on a computer, and don't care about plugins

. I have dutifully attained some key outboard (including building my own Hamptone JFET pre kit) and enjoy using it, thank you very much.
Another picture for your patience...
*fur along thyme..