I guess it's safe to say: pursue at your own risk.
Because, that's just the way it is.
***********
...why should they waste their time for 5-15 bucks?
I know I would not. Would you? (by "you" I mean anybody who thinks that 10-20 bucks is too much for a "shit zerox copy" of a manual.) You can try this, go to local 'print-shop' and make a copy of a manual and then go to post office and ship it to yourself, and then think would you do this for somebody for less than 20 bucks plus shipping or so.
You can try to do the same with recording equipment/electronics parts. Get some recorders, part them out, sort them by "types", do some "unprofessional" check-through, set up a web-site, make photos of items, type description, update your site, set-up pay-pal account, receive orders, reply eMails, unswer the phone calls, read complains, answer complains or don't unswer them, get pissed, get happy, receive orders, find the "items" on your shelfs (uh, shelves???, what shelevs? , - those that you built or bought, I guess.....), stuff parts in the bags, wrap them up, stuff them into the boxes, print address labels, make sure you've got address right (or maybe you set up a software to do this sh*t), take a ride to your post office, pump the gas on the way up, or maybe you've set-up some "pick up" deal or something - be crative, you your time "wisely"..... there are more things to do, but I am already tired to type...
When you try doing all this crap then you'll know better what is "the right" price. Also you'll know that P.O.Box IS! the only way to go.
If you want stuff "cheap" - it's available, just serve yourself, digg through garage-sale junk or surf eBay every day, have fun doing so.
*************
Roaddog50 said:
Pay Pal found in my favor based primarily on them never responding to Pay Pal either, but it didn't do me any good since there was no money left in their Pay Pal account to refund my money.
Is it so? What exactly PayPal email address you made you payment to? We can check it out, you know. Post away.
Mr. RoadDog, do you know how paypal accounts work at all or do you assume that nobody knows how paypal works. ????
**********
By the way, I am
NOT! trying to "defend" Reel Pro Sound Guys, as I can't nor care to do so. I just happen to know a thing or two about running a small independent business and what it is like. It's like riding on a dusty bumpy road in the old truck delivering eggs, and , yes, on top of it you screw things up on your own from time to time by not keepping your eye on the road and running over a skunk or even really screw it - hitting a deer. You loose all the eggs and customers and income every time you do so, so who is screwed at the end?. You can quit or you can keep going.
************
As for BBB-dot-"org" and alike(s) , I would not reply to their "requests" (or what ever those scums may be after ) either. And their "president" and board of "directors" can stuff their "Accreditations" in their rears and can "report" what ever they wish, see if I give a damn. I don't owe them a dime, damn it, and their "database" means no sh*t to me
But that's jut me, you know
And, by the way, BBB: "BBB - Not for profit - my smelly a$$!!!!!!!!!!"
/later, guys