Please help me with this mic pre-amp problem

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hyperesthesia

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Hi. I recently got a stereo A/D mic pre-amp from http://core-sound.com/HighResRecorderNews.html#MIC2496 It has an advertised noise floor
of -140dB (at minimal gain). However, when I began using the unit, I
started hearing an unusual pulsing in the output. A deep pulse around 500Hz. It sounds similar to a helicopter chopping away.
I ran the unit into Vegas, with all software meters at unity gain, and the
mic pre-amp at minimal gain. Vegas showed the noise floor at -70dB, as does
my soundcard at input.

I did this test by sending the data through the Coaxial S/PDIF output of
the mic pre, to the Coaxial S/PDIF input of my soundcard. I tried this with and
without my Rode NT4 mic attached. In both cases, I heard this pulsing. The sound gets
louder when I turn up each pot on the pre, and seems to change tempo
depending on where they are. It usually cycles around 5 times per second.

I also have a Nomad Jukebox 3, which records to 16/44.1 .Wav files. It
has S/PDIF input, and when I send the mic pre to this unit (using the pres Toslink S/PDIF output), the same noise
occurs. The pre has both coax and toslink outputs.

I sent the unit back, and was told it is working order with a noise floor
of -138dB at minumal gain, and that I was somehow measuring the unit's noise
inaccurately.

Here's an exerpt from their site on the units noise performance.

"Here's a plot that shows the noise performance of the Mic2496 with a 1.1 KHz (50 mV) signal at its mic input, sampled at 24-bits/96 KiloSamples per second, with minimum analog gain:
The noise floor is typically -140 dB, more than 120 dB below the signal -- very fine performance!"

I was asked by some if it was RF trash or local magnetic fields, but I tried moving around to different locations, and I got the noise regardless of where the unit is.

I'll receive the unit again shortly, so I can test it once
more. Am I missing something here? I'm no audio wizard, but I thought this
would be fairly simple to figure out. Please, any assistance is appreciated!
 
Humm, maybe the preamp is fualty and you need to return it, or your getting BPL interference or something... are you sure it's the preamp and not a setting or something?
 
The manufacturer said it works properly, upon returning it to him. (It's a small company.)

What would BPL interference be? I don't know what that is.

Could this have something to do with my S/PDIF interfaces? Both the Nomad Jukebox 3 and my Hoontech DSP24 Value soundcard have S/PDIF inputs. The Hoontech is a 24/96 card, and the Jukebox is 16/44.1. It sounds to me like the sound could be some sort of packet information being sent. Audio stream packets or osmething. Maybe the connection is out of sync? I have tried every switch combo on the pre-amp. From 44.1/88.2, etc...
 
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