S
stevieb
Just another guy, really.
1. Take a deep breath.
2. Load up your C30 and bring it to the retailer where you bought it. Tell them you have a gig, your amp is not working right/what's wrong, and that you NEED a loaner for the gig. Be prepared to buy another amp, with WRITTEN full refund on return within a reasonable period, say, three days to a week.
3. If the salesperson says he can't do that, politely ask to speak to someone who can. Don't take "No" for an answer.
4. Once you have secured a loaner, contact peavey for repair under warranty instructions.
Bottom line- you paid for an amp to use, the retailer got their money, you need an amp you can use. The retailer was happy to take your money, now it's time for them to give you the service you deserve.
Peavey has a good rep for customer service, btw. I had a Classic 30, replace it with the similar but with tremolo DB 210- good amps. Loved the tone till I played a Fender tube amp... Still like the Peavey, tho.
2. Load up your C30 and bring it to the retailer where you bought it. Tell them you have a gig, your amp is not working right/what's wrong, and that you NEED a loaner for the gig. Be prepared to buy another amp, with WRITTEN full refund on return within a reasonable period, say, three days to a week.
3. If the salesperson says he can't do that, politely ask to speak to someone who can. Don't take "No" for an answer.
4. Once you have secured a loaner, contact peavey for repair under warranty instructions.
Bottom line- you paid for an amp to use, the retailer got their money, you need an amp you can use. The retailer was happy to take your money, now it's time for them to give you the service you deserve.
Peavey has a good rep for customer service, btw. I had a Classic 30, replace it with the similar but with tremolo DB 210- good amps. Loved the tone till I played a Fender tube amp... Still like the Peavey, tho.