MXL's great service

  • Thread starter Thread starter Aren
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Aren

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A few weeks ago I came back from the US bearing gifts, and a Marshall MXL-1006. The mic turned out to be wonderfull, but about two days after I started using it, the mic mount broke in half, just like that. Naturally, I got seriously pissed, and wrote them an angry E-Mail. About 30 minutes (!!!) later I recieved an apology, and a promise to send me a new one. Today I recieved the mic mount bu air mail.
After putting up with so much crap from companies that considers Israel "just too far" to deal with, or with companies that pretty much told me "It's your fault for buying our junk (Nady & Cakewalk, to name a few)", it was certainly a nice surprise.
MXL had certainly earned my next buy, if and when I will need a new mic.

Oren
 
if that was a Studio Projects mic, Alan Hyatt would have delivered it personally....:D :) :rolleyes: :eek: ;)
 
LOL Gidge,
Looks like Alan's turning up the heat on MXL in a few ways....

Queue
 
Not so. MXL has always had a quick turnaround on all their fixes.
 
from what i hear, very true Harvey...yet somehow "great service" became a selling point of the C1 over the MXLv67 here, even with a heftier price tag...wonder how that happened.......:rolleyes:
 
How did it happen?
Because you could see the great service in action.

Nobody really spoke up about MXL's service, good or bad.

Queue
 
Are you all saying the MXLv67 is the same mic as the C-1 and that both are made by 797 audio to the same specs?
 
No, but they are quite similar*

Queue


*see Harvey's comparison thread
 
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