
Fab4ever
Getting better
Given the recent (bad) experiences related by customers of Musicians Advocate, I thought I'd share mine.
I won an ART TPS two-channel preamp on eBay from Musicians Advocate. I received the unit via UPS. I didn't plug it in for about a week. When I finally tested it, channel two didn't work.
I emailed Brad at Musicians Friend and he sent UPS back to my house, on his nickel, to pick up the defective unit. Yesterday I received the replacement, and it works fine.
It was a very convenient way of returning something, and I thought you might be interested to hear it. And no, I have no connection to the company or to Brad!
Fab
I won an ART TPS two-channel preamp on eBay from Musicians Advocate. I received the unit via UPS. I didn't plug it in for about a week. When I finally tested it, channel two didn't work.
I emailed Brad at Musicians Friend and he sent UPS back to my house, on his nickel, to pick up the defective unit. Yesterday I received the replacement, and it works fine.
It was a very convenient way of returning something, and I thought you might be interested to hear it. And no, I have no connection to the company or to Brad!
Fab