Yep.....
This was my 2340s...you and Dr Z had provided a boatload of info and things to investigate.
I opened up the unit and located all of the relays and cleaned the contacts (getting the plastic covers off without damaging them was a pain!!). I did not visually se any issues (open laeds, damaged boards, etc.
Its still on the bench under a cover, as I got sidetracked by a family event (daughters wedding in July) so i have not had the opportunity to run any more tests or mess with it.
(sigh)
Still thinking about it, its just odd to get a partial erase. I would think it either would erase all or none. Since it clears two of the 4 tracks fully, the oscillator for the erase function must be ok. There doesnt seem to be anything else in the erase circuit except for the head itself.
Hopefully I can get back to it later in the month. Just another on a long list of sh** I cannot seem to find time to do.
Thanks for checking back with me. Keep kicking me and maybe I'll get embarassed and finish this!!!