I wanted to get back to everyone that offered their assistance on my "clicks" issue, to tell you that today I was in a live session with PreSonus Support, where the tech basically took control of my OS (most of the time). I was able to record some vocal and create "in real time" some evidence of these "clicks" that occur during recording. I sent him the WAV file, which he reviewed and......drum roll........he confirmed that the cause of the "clicks" was the pre-amps in the Audiobox 96!
Now on one hand, this is great news; having a PreSonus rep. confirm the cause of the problem.
But on the other hand, at no time did I get any kind of "apology" or any back-pedaling regarding the fact that I had been suggesting this was the issue all along and they basically played stupid on it, suggesting a host of other things. This includes them refusing to acknowledge the forum traffic on PreSonus' own forum, from users complaining about the interface. ?
And please note - I purchased an Audiobox 96 in 2021 as a REPLACEMENT for the one that came with the original software bundle, which I suspected as being faulty.
I contacted Will Collins at Sweetwater (I'm a good customer there) informing him that the units they have in inventory are most likely faulty.
Anyway, my new Focusrite interface should be here in a few days.