Help is needed

  • Thread starter Thread starter Satelliterob
  • Start date Start date
Now when you say soundcard you mean the interface, right?

Also, do you have it connected when you install the software? If so don't.
 
Corvette said:
That's not exactly what the directions call for. Did you type CMD in run first?
Click to expand...

I followed the instructions, what did I do wrong? I also tried to download this
to my laptop which is 64bit and W7 OS, it still doesn't work on that !!
 
TetraFish said:
Now when you say soundcard you mean the interface, right?

Also, do you have it connected when you install the software? If so don't.
Click to expand...

Yes the interface, I followed the instructions, I did not connect it until prompted to do so.

Thanks again people .. i'm sorry for blagging heads here
 
Satelliterob said:
Yes the interface, I followed the instructions, I did not connect it until prompted to do so.

Thanks again people .. i'm sorry for blagging heads here
Click to expand...

No problem, I know how frustrating this stuff can be.

Are you installing just the drivers or the whole software package?

I'd get on the phone with Presonus. I've had pretty good support from them.
 
TetraFish said:
No problem, I know how frustrating this stuff can be.

Are you installing just the drivers or the whole software package?

I'd get on the phone with Presonus. I've had pretty good support from them.
Click to expand...

Just the driver at this point but i will be downloading the studio software once i have this thing nailed. I think maybe a phone call may be the answer .. i'll do that .. thanks again
 
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