Help. Anyone own a behringer dsp2024p virtualizer?

[weatherbill007]

I can't get my midi foot pedals to work on the user presets, just the factory presets. What do I ned to do

 

[Tadpui]

A lot of times, the product manual has info like that:
http://www.behringer-download.de/DSP2024P/DSP2024P_ENG_Rev_B.pdf