They are under warranty. You have to send it in.
Limited Warranty
Electro-Voice products are guaranteed
against malfunction due to defects in materials
or workmanship for a specified period,
as noted in the individual product-line
statement(s) below, or in the individual product
data sheet or owner’s manual, beginning
with the date of original purchase. If such
malfunction occurs during the specified period,
the product will be repaired or replaced
(at our option) without charge. The product
will be returned to the customer prepaid.
Exclusions and Limitations: The Limited
Warranty does not apply to: (a) exterior finish
or appearance; (b) certain specific items
described in the individual product-line
statement(s) below, or in the individual product
data sheet or owner’s manual; (c) malfunction
resulting from use or operation of
the product other than as specified in the
product data sheet or owner’s manual; (d)
malfunction resulting from misuse or abuse
of the product; or (e) malfunction occurring
at any time after repairs have been made tothe product by anyone other than Electro-
Voice or any of its authorized service representatives.
Obtaining Warranty Service:
To obtain warranty service, a customer must
deliver the product, prepaid, to Electro-Voice
or any of its authorized service representatives
together with proof of purchase of the
product in the form of a bill of sale or receipted
invoice. A list of authorized service
representatives is available from Electro-
Voice at 600 Cecil Street, Buchanan, MI
49107 (616/695-6831 or 800/234-6831). Incidental
and Consequential Damages Excluded:
Product repair or replacement and
return to the customer are the only remedies
provided to the customer. Electro-Voice shall
not be liable for any incidental or consequential
damages including, without limitation,
injury to persons or property or loss of use.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages so the above limitation or exclusion
may not apply to you. Other Rights:
This warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state.
Electro-Voice Speakers and Speaker Systems
are guaranteed against malfunction due
to defects in materials or workmanship for a
period of five (5) years from the date of original
purchase. The Limited Warranty does not
apply to burned voice coils or malfunctions
such as cone and/or coil damage resulting
from improperly designed enclosures. Electro-
Voice active electronics associated with
the speaker systems are guaranteed for three
(3) years from the date of original purchase.
Additional details are included in the Uniform
Limited Warranty statement.
Service and repair address for this product:
Electro-Voice, Inc., 600 Cecil Street, Buchanan,
Michigan 49107 (616/695-6831 or 800/
234-6831).
Specifications subject to change without
notice.
Notice the part about the "burnt voice coil"
That means if it really got fried you're out of luck. But you will void your warranty if you try to open it or work on it yourself. So your only option is to send it in and see what they say.
