Stuck Mute Button on Mackie 1604-VLZ

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Fontcow

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Pardon me if this isn't the proper forum to post this, but I just received in the mail my new MXL 603s mics and took out my mixer from being in its case for the past few months to test them. I did a check through on all the buttons/knobs after being out of use for a while and to my horror the Mute button on channel 8 is stuck in the Mute position rendering channel 8 unusable. When it is depressed, it doesn't "click" and disengage. It just kind of kind of pushes in and out a bit, but doesn't click. Bummer. :(

Is this a common thing that will happen to eventually all of the buttons and just how expensive is this going to be to fix? And just where do you take high-end equipment like this to be fixed so somebody doesn't screw it up?

Chessrock, since we're both in the Chicagoland area, where do/would you take a mixer to get it fixed/cleaned?
 
My 1604 has a similar problem on Channel 16, all I have to do is press it at a slight angle and it will disengage.

Could be a mis-aligned spring??

Bowisch
 
Last I knew.

I am thinking the only authorized repair center for mackie is mackie in Washington. That was quite a while back though and things could have changed.

Check the mackie site.

I have a vlz sr24x4 and have yet to have a problem after 6 years or so. Maybe you do not spil enough beer on it?


F.S.
 
I called Mackie on a repair. There are several places here in St. Louis. Call their tech support. I am sure there are places in Chicago too.
 
The Mackie's are known to have quality issues, buy a Behringer desk instead.
 
That was constructive Stefan.......

I'll just kick back and watch:)



F.S.
 
Yes, very constructive. :rolleyes:

I called Mackie and they gave me a local location to have the mixer serviced or gave me the option of sending it to them. Somehow sending it to them seems like a much better and safer idea to me.

Anyway, thanks everyone. At least nobody here laughed me out of the forum by me claiming the Mackie was "high end" equipment. I certainly think of it as high end over a 4-track Tascam, etc., and thought this was the "Home Recording BBS" not "Pro Audio-R-Us". It's as if the poster who responded to me over there acted like I wasn't even aware there are $500,000 mixing consoles out there. That's not high end, that's high anxiety if it came from your checkbook for a home studio. ;)
 
moo!

yes they seem to think price = end result.

the mackies are plenty good enough for home recording!

if you need to spend 500,000$ on a mixer to get a decent sound then you got big probs.
 
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