Fixing a dent in the top windscreen is easy, as long as you are careful. To do it, remove the bottom three screws, then the three screws holding the headgrille on.
Find a scredriver that has a handle at the end that is shaped like a small ball. Some Craftsman #2 Phillips screwdrivers have good handles to do it with. Now, depending on if your right or left handed, cup the palm of you hand around the top of the head grille with the opening of the headgrille facing up.
Now what you need to do is insert the ball side of the handle on the screwdriver into the head grille, for me I use my right hand while cupping the grille with my left as I am a righty. At the same time put equal amount of pressure on each area of the grille you wish to push into shape, while at the same time, apply back pressure from the palm off your hand up, while you apply down pressure from the ball side of the screwdriver. This will prevent the grille from coming off and allow you to bend it into shape.
DO THIS IN SMALL AREAS SLOWLY. You do not want to apply to much pressure with the handle of the screwdriver so you push the grille off. Just use enough pressure to slowly roll the ball around the grille to smooth the dent out while in your hand. This works great if you take your time, and do it slowly with just enough pressure to get the job done. It may not be perfect, but it works.
When back into shape, put the headgrille back on with the screws, and then the body. Align the body so the switch is set correctly on the rear of the mic so you can move it to all three positions.
That is all you have to do... Of course we are happy to do it for you if you send it in. If you screw it up real bad, we can send you a new headgrille.
Alan Hyatt
PMI Audio Group