Does this happen exclusively with the audio samples he's importing, or is he having problems playing back anything? His problem may be more specific than the problem I had with silence-where-there-should-be-sound in Sonar 3, but this may or may not help you:
Do you get signal showing in the level meters during playback?
- If so, Sonar's output is not making it to the sound card ... make sure the sound card's drivers are properly selected in the Sonar audio options, and that your tracks and master fader are routed correctly to the card's outputs.
- If not, you may have a mis-match in the sample rate of your project versus the sample rate of your sound card. It's kinda weird, you can open your project and mess around with it with a sample rate mismatch but no signal will be routed through the program, and definately not to your speakers.
Hope that helps, if not, cakewalk forums or you'll eventually get a response here.