RE: bad experience with bayview

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RE: bad experience with bayview

I am the owner of Bayview Pro Audio and usually don’t post in the forums but do to the post from forum member steepetals I feel that it is in the interest of all here to hear both sides of this story.
Late Wednesday on Dec. 23rd I took the call from forum member steelpetals and he explained to me that he was interested in a focusrite Peta and was wanting Bayview to include a free Cascade microphone with it because he had found a similar product on our site (the Focusrite Twintrak Pro) that does include a free microphone and felt that sense the Twintrak included a free microphone that we should give him one with the focusrite Penta. I them asked him to hold and checked to see if there was enough margin in the product to include one with it, unfortunately there wasn’t and I explained to him that I would be willing to include an upgraded Cascade VX20 for $50.00 extra. He them told me that he didn’t want to do that and what else could I offer to entice him to purchase from Bayview. I them offered him a popfilter (not mentioned in his post) and he rejected it, running out of an additional offers I then told him that if the extra incentives offered wasn’t appealing that he might want to go back to Musician’s Friend for the product.

These microphones cost Bayview a lot of extra expense, we have sent out thousands of them to our customers (hopefully many of you here) for this customer to consider this false advertising is very disheartening to me. Bayview is proud offer these microphones for free on many of the products listed on our site and still be able offer the product at a very competitive price. Not to sound to cleashy: We can please some of the people some of the time but not all of the people all of the time.
 
Perhaps if the posting by bayview were entirely accurate, I'd leave well enough alone. Yes, I did enquire as to the margin of flexibility regarding the focusrite penta. You did state that the cost of the penta was too low to offer the free mic. Nonetheless you had advertised a free mic with a focusrite preamp of the same cost (the trakmaster). When I asked if the same deal could be had with the penta, you stated that the deal with the trakmaster was a mistake.
You state in your forum response that it was the twin trak I asked about (very untrue). It was the trakmaster and YOU that made the error of posting a deal that did not exist. Obviously, you recognize this as the trakmaster deal has since been abolished. I did save a copy of the web page however if you'd like refresher on what actually transpired. I'd be happy to email it to you. You know, it's a bit ironic that in my profession as a physician, people expect nothing but brutal honesty and yet in the service you offer, it's ok to expect less, for what reason I'm not sure. Nevertheless, if you can't be honest and accurate with yourself, I'm not sure where that leaves us. Integrity is doing the right thing even when nobody is looking.
 
Mr. Steelpetals,


At This point I would like to wish you a Merry Christmas and the best of luck to you.
 
Judges Joe Brown doesnt post here. This is a recording forum not a bulletin board to post ridiculously fickle complaints.
 
steelpetals said:
<snip>
You know, it's a bit ironic that in my profession as a physician, people expect nothing but brutal honesty...
Click to expand...

Ain't that the truth! Too bad expectations and reality are not the same. How's them rates on your malpractice insurance?

Steelpedals, let it go.

He may have misled you. Or may have made an honest mistake. Either way, you're bitching about a 'free' microphone on a forum no less. You're right, people do expect more out of physicians and hold their service to a higher standard - so get over it and quit this 'oh woe is me' that seems to be a doctors disease.

There are bigger battles out there to worry about. Little 'injustices' like this are not worth gettin hot over. You must be a man right?

Maybe Judge Judy could help you out.

Merry Christmas
 
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