POLL: How to charge clients

  • Thread starter Thread starter Nick The Man
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How to charge clients?


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    44
WOW signing contracts lol thats pretty extreme for my age... that seems it would scare people away in my case, most bands that come through here are poor to begin with so when they make mistakes in the studio they don't even want to change them. Of course i encorage them to but it usually never works. It's also a little different when bands are 100% new to a studio enviroment. They just sit and wait for instructions ... kinda nice, i don't really like being the boss of anybody though
 
Whoooooooooooooooooooooooooooooa.

Slow down there bucko. You took my advice on the chin there…and as a paralegal it's not even legal advice…like by law.

Small claims court is civil court. And yes i see in New York small claims youhave the collections options you list. (Yeah... i have Google too. :D ) Not so in Ohio - you have to do it yourself. it's astate by state thing. However, most of these musician types? They don't have shit to collect on...

Again, don't bother with the contract is my advice...besides not being effective nor cost efficient to enforce you come off looking like an ignorant asshole like uh...um...well...he'll remain nameless.

Mike
 
Nick The Man said:
WOW signing contracts lol thats pretty extreme for my age...
As a 17 year old, you're about to enter the world of signing contracts big time, my young friend. Just wait until you have to buy your own car :). Between the bank, the car dealer, the insurance company and the state licensing agency, you'll be knee deep in contracts in one day flat. :) Remember, a contract is anything with agreed terms of service that you put your signature of approval to. It's no big deal; once one becomes financially independant and a legal adult, it's about as common as eating breakfast :).

I'd also say (I'm no lawyer, so I'm not absolutely sure about this), that I'm not sure about the legal legitimacy of any service contract signed by a minor. Is a contract with a 16 or 17 year old legally binding? I honestly don't know. But it sure couldn't hurt a damn thing to have one.

Nick The Man said:
It's also a little different when bands are 100% new to a studio enviroment. They just sit and wait for instructions ... kinda nice, i don't really like being the boss of anybody though
Well, Nick, you'd better get used to it if you want to make money doing it :). It's a cliche, but it's very true in this business; "time is money". The studio manager - whether it's a brick and mortar studio or a bedroom operation - has to know how to get the most productivity out of their time, especially with a client with no experience and no money (the worst combination). You can't just run up their hourly bill because they can't afford it, so you gotta know how to prod them along efficiently in the time they can afford. If they don't know hat they are doing and waiting on you, then you gotta grab the reins and drive that session.

bigtoe said:
Again, don't bother with the contract is my advice...besides not being effective nor cost efficient to enforce you come off looking like an ignorant asshole
Cost effective? How much does it cost to print the terms of service on the work order or downpayment receipt? Pennies. How much does it cost to have the client sign it in the same way that you gotta sign a work authorization when you bring your car in for service? Nothing.

How much does it cost to take someone to pro se court? A filing fee and a half day off of work. How much does it cost to get a rep as a studio owner who can be stiffed on payment without his putting up a fight? A hell of a lot more than a filing fee and a half day's work.

And who looks like the ignorant asshole when a payment disupte arises, the guy with the contract or the guy without one? The guy without one.

Again, a "contract" doesn't have to be a big lawyerly thing that needs notarization and all that hooplah. Just print the service agreement with terms as the form of a work authorizaion, quote, or downpayment receipt, and have the client sign it. That's all. It's done all the time in just about every other service industry. No cost, no scary procedure, and an assurance of at least some degree of protection for both you *and the client*.

G.
 
Talk over the project with the client, so that you and the client have a good idea of how bog the project is (and so that you both have an approximation of how long it will take). Then, when they book the session, tell them that you need at least a 50% cash deposit to ink the session, with the remainder payable at the halfway point. Also, hold out on the "preliminary mixes" and master files/tapes until the project is paid for. Do it in a nice but firm way... this is a business, after all. ;)
 
bigtoe said:
Whoooooooooooooooooooooooooooooa.

Slow down there bucko. You took my advice on the chin there…and as a paralegal it's not even legal advice…like by law.
I responded like I did because your advice sucks. The "and as a paralegal it's not even legal advice…like by law" statement just shows more of your ignorance.
bigtoe said:
Small claims court is civil court. And yes i see in New York small claims youhave the collections options you list. (Yeah... i have Google too. :D ) Not so in Ohio - you have to do it yourself. it's astate by state thing. However, most of these musician types? They don't have shit to collect on...
Shame on you. Have you no respect for others?
bigtoe said:
Again, don't bother with the contract is my advice...besides not being effective nor cost efficient to enforce you come off looking like an ignorant asshole like uh...um...well...he'll remain nameless.
Do you sell snake oil too?
 
Massive Master said:
50% down, 50% later - Before "delivery" or at the end of any session.
This is what I do for anyone i don't know really well. 50% on the day we start tracking and 50% when the final mixes are delivered. This ensures that I get at least paid for the tracking.....and they don't get the final mixes til they've paid the whole bill.

For mix evaluations, they get about 1/3 to 1/2 the song......verse/chorus, or chorus/solo, or something. Just enough so they can hear what's going on.....but not enough that they can run off with the mixes without paying.

For folks I know and trust, they can pay when we're done.


cheers,
wade
 
Glen - all due respect to ya...i've never had a contract in the studio, i'll never sign a contract in the studio and i also advise anyone who is asked to sign one to just look for a different studio unless it is for a substantial amount of money. Do you actually use one? To be honest i'd be surprised if you do. You seem to have more than enough people skills to get paid without resorting to that.

The total amount i've been stiffed in 15 years? 50 bucks deposit for a studio 3 months ago from a guy who i met via email. I broke my own rule of booking a session like that and paid for it.

Now - there was a band that broke up on me in the studio and i lost 300 bucks last year but i hardly call that being stiffed as i got 2 jobs out of it by not being a prick about the 300...the two factions each called me for other jobs. Shit, I looked at it like it was advertising...as i didn't know the peeps too well.

Having a contract in the music business is not necessarily looked at as being professional. I mean if you're talking about booking a major league studio for a month? Fine. Outta my league, thankfully. I don't think this is what the 17 year old is talking about here...it's like bringing the wrong business tool to the table...

But do your own thing. For me in music, seeing a contact is just a good way for me to weed out the people who can't be trusted to begin with.
 
"The "and as a paralegal it's not even legal advice…like by law" statement just shows more of your ignorance."

why? elaborate for me. i can't give out legal advice...only lawyers can. what are you talking about?

"Shame on you. Have you no respect for others?"

it's respecting that when 4 guys make 100 bucks a night on a good night...there isn't much money to go around even after a year of playing gigs.

"Do you sell snake oil too?"

you're like, mixing metaphors while trying to insult me...i find it pretty hilarious. i can't even tell what you're trying to insinuate. i guess if you wanted some snake oil i could get some for you...i'll do my standard 15% markup.

i'll follow the phrase "never argue with an idiot- they'll drag you down to their level and beat you at their own game" from here on out with you.

later...
 
bigtoe said:
"The "and as a paralegal it's not even legal advice…like by law" statement just shows more of your ignorance."

why? elaborate for me. i can't give out legal advice...only lawyers can. what are you talking about?
Anyone can give legal advice, only lawyers can charge for it and you're right, why argue with an idiot.
 
bigtoe said:
Glen - all due respect to ya...i've never had a contract in the studio, i'll never sign a contract in the studio and i also advise anyone who is asked to sign one to just look for a different studio unless it is for a substantial amount of money. Do you actually use one? To be honest i'd be surprised if you do. You seem to have more than enough people skills to get paid without resorting to that.
Yeah, my people skills are pretty good. But that's entirely beside the point, IMHO.

I am also a very good driver. I rarely drink, when I do it's never to excess, I have better than 20/20 corrected vision, have not had a ticket or an accident of any kind in over 20 years. But that does not mean that I want to drive without insurance (legal requirements aside.)

Yes, when I'm working with a new and/or unknown client - meaning one that's not one of my regular acquaintences that are pro musicians and that I either have known and trusted for many years or can be vouched for by one - the terms of service and payment are spelled out in the form of a quote/downpayment receipt (remember from an earlier post that I insist on 20-50% down from the outset.) The terms of the quote, a description of the service authorized/requested, along with terms of payment are detailed.

If it's someone like one of my musician associates of 25 years, a handshake would be fine by me, but often times such a form would be generated and signed anyway, for two reasons; because my friends tend not to be very dumb, and because they would often be willing to submit a downpayment of their own volition. In the first case a quote would be generated, in the second case a receipt. Those are basically the same thing, it's just that the receipt has the extra fields filled in showing the down payment received and the new balance.

Again, it *looks* nothing like what many norally think of as a "contract". All it is is a service quote or a bill of sale that includes the terms of service on it. Again, exactly like a work quote you'd get from your car mechanic or cable installer. Nothing fancy. But when supplied with the client's authorized signature (just like the mechanic or installer) it becomes a written work contract good in any claims court.

The only times I have been stiffed is when I've done pro bono work as a favor for someone or another, in which case I have gotten stiffed on my time by their dragging the sessions out and taking advantage of my good will. But I have never been stiffed by a paying customer. Whether or not it has anything to do with the fact that I actually generate paperwork like a legitimate business, I don't know. But like the car insurance, just because I have not had trouble with a client in the past doesn't mean it's not going to happen tomorrow or next week or next year.

And I can't vouch for how things are in your orbit of the musical solar system, but where I'm at, *nobody* I have ever dealt with as a private business owner has ever had anything other than respect for the professional way in which I counduct business, which in fact has won me work away from competition in the past because the client told me that they just didn't consider the other guy to have his shit together and presented a very amateurish and sloppy front, part of which was the nonchalance in which they handled the deal.

This is a business, not a sex, drugs and rock n' roll party. Sure we can have fun doing it (if I didn't have fun with this racket any more, I'd quit and do something else, to be honest), but that doesn't mean we act like idiots and not properly manage the business end of it.

And maybe you're right, maybe my people skills do have something to do with it. Again I package the whole thing as not only protection for me, but protection for the client as well. They are getting on paper exactly what they can expect from me, so there's no chance of any misunderstanding or ambiguity that might allow me to pad the bill or stiff them on service. Such agreements are a win-win situation for both sides. Compared against some pot-reaking mullethead who's entire contract is a high five and a "No problem, dude, I'm down with it.", my service style looks very attractive to just about anybody..other than maybe that mullethead. :)

Hey, bigtoe, what works for you, works for you. Do what works for you. But to advise that having a written agreement is too costly and too off-putting just does not add up by my math and my experience; not to menton being very suprising advice coming from a combination small business owner and paralegal such as yourself.

Is it something some kid making a couple of bucks in his garage helping a couple of his friends absoluetly has to do? Of course not. But when the question comes up in a forum about how to charge and deal with "clients", I see absolutely zero harm, extremely minimal cost, and - if one actually deal with a client who has to have something to show the IRS for their cost deductions - to incorporate the terms into the proper minimal business paperwork, And in fact as shown, such business practices can increase business, not chase it away. It's a no-lose, win-win situation for everyone involved.

G.
 
The only problem is that when your business is not shall we say ligitimate, and is really more of just a phantom in name, devoid of legal standing, a contract isn't necissarily the best way to get paid. Big burley guys with thumb screws and aluminum bats work better.

But I go for the pay some up front, do the rest later, because I have a good idea how long it should take to do a project, and what should be expected, though I plan on some overruns. I also have only worked with folks who have at least been aquantences of mine, not folks who I just met.
 
"not to menton being very suprising advice coming from a combination small business owner and paralegal such as yourself."

read on.

"The only times I have been stiffed is when I've done pro bono work as a favor for someone or another, in which case I have gotten stiffed on my time by their dragging the sessions out and taking advantage of my good will. But I have never been stiffed by a paying customer."

then you've obviously never been down the road before chasing money nor have you been thru the legal system for it in this regard. go down it. it won't be surprising.

no offense, i normally have a lot of respect for yer words...but good lawyers will ask ya a few thousand times if yer ready for the headache and try to steer you away from the uphill battle of a legal situation. shit i mean before even filling a lawsuit - get a lawyer to send a letter first asking for the money - that will save you an assload of a headache as most folks will cough it up ASAP.

the good business owners will tell ya to learn from your mistakes, write it off and spin it positive and don't get freaked out by it.

"Compared against some pot-reaking mullethead who's entire contract is a high five and a "No problem, dude, I'm down with it.", my service style looks very attractive to just about anybody..other than maybe that mullethead."

your points are being made with extremes my man...no offense but give me a break already. :D my business is taken care of 100%.

i dunno - again - whatever works for you - in my world contracts are for nerds. i'm not sure what kinda hostile bent you guys are on with the idiot shit - but sheesh...fuckin have some egg nog already and quit making a mountain out of a molehill. the kid asking is 17 years old. he's not about to book madonna for a month and a half he's trying to get paid is all.

lordy,
Mike
 
bigtoe said:
the good business owners will tell ya to learn from your mistakes, write it off and spin it positive and don't get freaked out by it.
Mike
You cannot right off bad debts in the service industry and I'm telling you that as a successful businessman. Just one more thing...because a person is young does not mean he is insignificant and you should feed him a line of bullshit.
 
bigtoe said:
then you've obviously never been down the road before chasing money nor have you been thru the legal system for it in this regard. go down it.
Perhaps I have not been down the civil case road before in the first person, but in the 80s I did used to work for more than four years for the Illinois Criminal Justice Information Authority, and in that capacity have spent a lot of time in courtooms and working first person in their offices with just about every State's Attorney in the state of Illinois at the time, as well as several District Appellate Court judges.

I know and understand what's involved. I also know that just winning a pro se case does not even necessarily mean retreiving you money. And nowhere have I argued taking legal procedings anywhere beyond my self-represented "day in court", which is a minimal gamble in cost compared to the potential returns in reparations and reputation.

I also know that printing a service agreement on the bottom or back of a quote or receipt is not "making a mountain out of a molehill". I have tried taking great pains in my posts to show that in fact it's no big deal, that it's someting that practically every one in the service sector does, and that costs *virtually nothing* to implement. I perceive you as being the one that's making a big deal out of it being way too formal and nerdy. I promise you that my auto mechanic (and I'll bet you yours too) is about as far from a nerd as you can get, yet the work quote/authorization I get from him every time he changes my oil or replaces my serpentine belt has more wording on it in the form of terms of service than 5 of mine put together. Yet nobody even thinks twice about that as being overwrought or nerdy. It's the sign of a good business owner.

Go ahead, Mike, go back to you lawyers and ask them that if somebody is in business providing a technical service to public clients, whether it's a better idea for them to have a written service agreement with the client or not. I'll bet you three Maxwell Street Polishes to one Cleveland Steamer that every one of them, to a person, will recommend the written agreement without batting an eye :).

bigtoe said:
The kid asking is 17 years old. he's not about to book madonna for a month and a half he's trying to get paid is all.
To quote myself:
me said:
Is it something some kid making a couple of bucks in his garage helping a couple of his friends absoluetly has to do? Of course not.
In other words, I agree.

Where we diverge is when someone starts talking about "clients". I read that as meaning more than Wally Cleaver and Eddie Haskell doing some self-shredding in the garage for a few bucks between them. I read that as someone hanging out a shingle and working for actual clients. Whether they are 17 or 47 is not so relevant at that point...at least not in the context like you put it above. At that point they become business people offering a service to the public. In fact I'd be tempted to say the opposite, that Madonna and her gang are far more likely to be responsible about paying their bills than some 17-yr-old stock man cum rock star poser. The less professional the client, the more protection the small businessman needs...at least in some ways that matter to this conversation.

G.
 
SouthSIDE Glen said:
*NEVER* charge a set bid price without setting a maximum amount of time, otherwise you'll be nickeled and dimed to death on "one more take" and "that's still not quite right", and before you know it a paid 2-hr session takes 8 hours and you wind up paying them for you time.

G.

Exactly! ;) Too bad I learned the hard way long ago. Now I bill after every session even though I may give them a year to pay. At least they know where they stand throughout the process. No master is released from here until the bill is paid though. Otherwise all my $$$$ go to the duplication service. Everyone knows up front before the first setup how the $$$$ will go.
 
How to charge clients

When they try to stiff me, I charge them headlong armed with a morningstar, a maniacal gleam in my eye....
 
guys guys guys...egg nog...

Glen -

really if you can't see that asking someone to sign a contract isn't cool for a lot of people - then i can't explain that to ya. it's like trying to explain why guitar wolf rules to a guy who likes journey and vice versa. do me a favor though - what's a maxwell street polish?

criminal - ugly! hats off to ya. no wonder you have people skills. i appreciate you seeing the point i've been making.

I'd not ask the attorneys how to run my business...i mean it's apples and oranges, man. They can't understand that musicians get freaked by anything like that. It's a totally different world. They can understand that when it gets legal - tread carefully if at all.

"Madonna and her gang are far more likely to be responsible about paying their bills than some 17-yr-old stock man cum rock star poser. The less professional the client, the more protection the small businessman needs...at least in some ways that matter to this conversation."

Sorry i disagree there too. Professional is when you need the lawyers and when it may be totally appropriate to pursue legal action when you don't get paid. That's their language. That's how they work. It's appropriate there and i'd bet standard procedure in a lot of cases.

"I also know that printing a service agreement on the bottom or back of a quote or receipt is not "making a mountain out of a molehill". "

your posts are making a mountain of of a molehill.

"I have tried taking great pains in my posts to show that in fact it's no big deal, that it's someting that practically every one in the service sector does, and that costs *virtually nothing* to implement. I perceive you as being the one that's making a big deal out of it being way too formal and nerdy. I promise you that my auto mechanic (and I'll bet you yours too) is about as far from a nerd as you can get, yet the work quote/authorization I get from him every time he changes my oil or replaces my serpentine belt has more wording on it in the form of terms of service than 5 of mine put together. Yet nobody even thinks twice about that as being overwrought or nerdy. It's the sign of a good business owner."

going to a recording studio in my neck of the woods is a far cry from getting an oil change, getting your car worked on, going to a resturant. whatever. it's different and it's perceived differently. what you say costs virtually nothing, costs you business, like, mine and others like me who would look at you like "uh yeah right" and book somewhere else. again - if you can't understand that... well, i can't explain it to you. it's two different legit ways of doing business. i choose the one and if my pals called me up and said "hey Mike we're book this studio and the guy wants us to sign something..." i'd say boogie out of there. yessh dude...it's like you've never heard of musicians being taken for their money?

NYMorningstar - anyone who writes and comprehends the written word like you do has a flipping long way to being successful in my book at whatever you do. Get a grip or if you continue to talk like you do at least use your real name so i can see what kinda dope i'm really speaking with. To be honest i'm picturing a 12 year old with a version of cubase and his parents internet connection.

Peace
Mike
 
bigtoe said:
really if you can't see that asking someone to sign a contract isn't cool for a lot of people - then i can't explain that to ya. it's like trying to explain why guitar wolf rules to a guy who likes journey and vice versa. do me a favor though - what's a maxwell street polish?
I guess we're just talking past each other, Mike. I'm not talking about signing a contract in the traditional sense like you see on L.A. Law or some other crap fiction like that. I'm talking about signing a work estimate or quote (which you'll need anyway) that has terms of service printed somewhere on it. That is considered a legal contract for service in court, and it freaks no one I have ever met out. I honestly don't know who you work for or with, but if something that everyone does on a regular basis daily in all aspects of life - from work orders to credit card slips - freaks out your custys, you have some pretty oddball custys. Nest thing you'll tell me is that they don't like checks or credit cards either, because they are nerdy nountains made out of cash molehills :).

I have never know a musician to balk at such a thing as signing a quote or service agreement or downpayment receipt any more in the studio than they did at Guitar Center where they bought their instruments, and the ones that have been around the studio block more than once come to expect it, at least around the land of Maxwell Street Polishes :D

Which, BTW, are locally-made polish sausages on poppy-seed hot dog buns, and smothered in yellow mustard and grilled onion and/or sauerkraut. A Chicago specialty that is yummy stuff.

As to the rest, I'm tired of arguing it back and forth. The defense rests :) It's up to the jury reading this thread to make up their own minds now.

The only closing argument is a question I'd leave with the readers: Is what your are doing or plan on doing a business or not? If so, think carefully before deciding to base your business on handshakes and custys who are afraid of signing a receipt.

G.
 
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I've booked a few hours here and there in a couple larger studios and always just been asked to pay at the end of the session, before I received any of the session files. Nothing in writing, but I would have expected a written contract had any of the work been full-day or longer.

If recording is just a hobby, doesn't really matter much either way. If your recording work pays your bills, you don't want to have it be risky. If you know all your customers well and trust them, that's unusual and you probably only need a verbal. But generally, people are rushed, or distracted, or flaky... and IME they appreciate your being organized and having it in writing because they know they'll be able to rely on you. IMO it doesn't matter WHEN you collect, within reason, just that the agreement is clear and that you do get paid. You can keep a contract simple and non-threatening looking. Don't call it a contract. Call it a "fact sheet". Their signature just means they agree the facts are correct.

FWIW, my experience is more with performance contracts, and I've almost never played without the who, what, where, when, and how much written out... mainly to avoid misunderstandings. First time customers paid 50% deposit, balance upon completion. Return customers or institutions just paid full fee at completion. Did hundreds of contracts... never had a problem. Before I started contracted everything, when I was a college student, there were some misunderstandings, and that's why I started writing it all down as a rule. Hell, kept ME from forgetting things too.
 
Bigtoe,

I can see where you're coming from on this. I really do. The type of people you work with and the mode of doing business is very much on the casual side, and that's how you choose to do business. It would be kind of an awkward transition for you to suddenly pull out a document when you're trying to keep things casual and laid back.

But there is another side to this that you might be overlooking. If you plan on one day working with real musicians, then you're going to have to have some sort of documentation. I'm not saying you'll ever get to the point where you're actually working a real project with real musicians ... but if you do, keep in mind that real, working musicians will ask for and demand some sort of documentation / receipt that they will then use for tax purposes.

Keep in mind that everything a working musician pays for is a tax writeoff, and if they come to you to work on a real project ... it will be a very awkward moment for you when they ask for a receipt or contract, and you scribble something on a napkin. :D If you want to be "that guy," then go ahead.

But I'm telling you, they will have a perception of you as being less professional, and might go in to the recording session with less confidence ... if and when that ever transpires.

.
 
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