Just dropping back in here so may have missed the answer to this-OK, but I'm just using the Zoom H4n to record with. It doesn't go above 0db, and only goes above the -12 db once I go to the really high notes. ..
..I'm turning the recording volume way down, but I could turn it down more, it just seems excessive...
Was it clean as long as it was below 0dB?
Or were you moving farther away to avoid having to turn it down more?
You had asked if something was wrong or if needing a pad (attenuator) was normal.. Here's where we go next.
There are a couple different places where you can get distortion'. One of them is something broken.
One is being extremely loud too close to the mic. We can probably skip that one.
On the other hand it is very common for some condensor mics to put out quite strong voltages (compared to other mics). Some can approach line level norms -that's hot enough to not even need a boost from a pre amp. In these cases the the mic pre (the one in the Zoom in this case) might need to be set all the way down- to get to normal record levels.
In some combinations (hot mic, loud/close source, depending on the recording front end) you could be turned all the way down -and still need to attenuate-!
So let's find out which is what here