Novation Remote 25LE

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itsme1234

itsme1234

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Does anyone else own this controller? I just received it today and in the plastic wrap with the keyboard was a small thing that looked like a gold bar with a white triangular thing glued to the bottom of it just
floating around in the package. Its about the size of a quater. I dont know if it is something that goes in the package like when you buy a new pair of sneakers, but it didnt look like it should be just floating around in there.

Also, I tested out the keyboard and everything works fine except the
X-Y controller seems a little hard to control. I really have to tap on it real hard for it to recognize that I am touching it. I cant just run my finger across it smoothly. I attached it to 2 different effect to see if it worked better but ended up with the same results. Has anyone else had this prob...maybe I am doin something wrong????
 
that does not sound right, I have the remote 25 and the x-y only requires very light pressure. Send it back
 
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