
CMiller
New member
Hey BBB, I knew you were just kidding
D , damn it!
)
I was geared up in "war" mode and was a little too eager to get on my soap box! But the truth is still the truth. I see a lot of people that are a little too sympathetic to these huge companies. I know its hard to run a company, and its even more difficult to run a large one. But you never hear any of them say something like...
"Sorry we haven't charged your card for the $6000 Soundcraft Board you bought from us. Our ability to take your money is under construction so we're just going to have to suffer until we get that fixed."
or
"Sorry we didn't charge you shipping on that item, our shipping department is being reorganized to serve you better."
Hey, they're looking out for themselves, that's fine. I'm just saying that we should look out for ourselves and if there's a company like Sam Ash who consistently and without fail institutes shitty policy and treats customers like theives or worse yet, like they don't exist, we shouldn't be shopping there. They can try to rectify their system and their treatment of customers, but that's something that they should've figured out how to do. None of their remedies have been honest so far, why would I believe that they are willing, or can change?


I was geared up in "war" mode and was a little too eager to get on my soap box! But the truth is still the truth. I see a lot of people that are a little too sympathetic to these huge companies. I know its hard to run a company, and its even more difficult to run a large one. But you never hear any of them say something like...
"Sorry we haven't charged your card for the $6000 Soundcraft Board you bought from us. Our ability to take your money is under construction so we're just going to have to suffer until we get that fixed."
or
"Sorry we didn't charge you shipping on that item, our shipping department is being reorganized to serve you better."
Hey, they're looking out for themselves, that's fine. I'm just saying that we should look out for ourselves and if there's a company like Sam Ash who consistently and without fail institutes shitty policy and treats customers like theives or worse yet, like they don't exist, we shouldn't be shopping there. They can try to rectify their system and their treatment of customers, but that's something that they should've figured out how to do. None of their remedies have been honest so far, why would I believe that they are willing, or can change?