My Audiophile 2496 Still Won't Record!

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Inspired

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Calling all Audiophile 2496 users:

I've been e-mailing with M-Audio's Tech Support and still have not come up with a solution as to why I'm not getting any input for recording into the Audiophile 2496. Playback is fine, I'm just not getting anything on meters for recording.

Will anyone that uses the Audiophile please give me all the info on how you set yours up for the purpose of recording. Which RCA input do you plug into, what kind of adapter do you use, how do you have the Patchbay/Router set, how do you have Audio-Options set up within your recording software, etc.

Any help or ideas will be greatly appreciated.
 
on the monitor mixer, I have none of the solos or mutes checked, but all stereo gangs checked...pan sliders hard left and right.....

on patchbay router, i have monitor mixer selected on both.....

under hardware settings, i have internal xtal checked,44100checked, and rate locked checked and reset rate checked,single and in sync checked, consumer checked, #1ap dotted,and disable control checked

under spdif, consumer checked

this is when im not using anything spdif.....

if you are using spdif just check off spdif under master clock in the hardware settings


as far as which inputs to use, if you need the analog inputs they are on the PCI card itself...it has 2 RCA plugs for inputs and 2 for outputs.....whether you use left or right doesnt matter......

try this out and let me know what happens....
 
i forgot to ask what software you are using and what device you are coming out of to go into the card.....
 
A couple questions.

What operating system?
Can you monitor the input or are the inputs not working at all?
Are you using the analog or digital inputs?
What outputs are you using?
What recording software are you using?
 
What I'm using: CakeWalk Home Studio 2002, Windows XP

Sound Chain: SM-57 mic>ART OPL mic preamp>Audiophile analog input

I'm using a stereo Planet Waves adapter that allows me to plug the 1/4" guitar cable into one of the RCA analog inputs on the soundcard.

So far I haven't gotten any input response from either analog RCA input. I've got my computer speakers plugged into the two analog outputs and they play just fine.

I haven't messed with anything on the SPDIF side. By the way, what does SPDIF stand for anyway? I know it's something to do with "digital".

When I took out the old Creative Labs 16 bit soundcard to install the AP, was there anything I needed to uninstall, just out of curiousity?
 
Just a thought...
Perhaps you dont have the card setup right within cakewalks driver page. Check it out.

S/PDIF (Sony/Philips digital interface format, also seen w/o slash as SPDIF) A consumer version of the AES3 (old AES/EBU) digital audio interconnection standard based on coaxial cable and RCA connectors.
Used for the connection of outboard digital capable gear.
 
try watching the monitor mixer vus when you record to verify the signal is coming in at all. You can also run a simple test with the Windows sound recorder just to verify a signal. If you are having trouble setting up the card in your audio app it may help to make sure the audiophile is set as the default recording device in the windows multimedia properties pages.
 
I do watch the Monitor Mixer's meters when trying to get a signal. That's my whole problem: they're not moving! I'm getting no input whatsoever. I've tried the Windows Sound Recorder test and it isn't getting any signal either. What could this mean?

Everything (CakeWalk and Windows) points to the Audiophile in some way.
 
hmmm...

I run the quarter inch lines out from my mixing board into the rcas on the back of the card. What are you using the drive the signal into the card?

edit:
forget it, I just read your second post. Try hooking a tape deck up the rcas to be sure it's an input problem on the card, if it is, then it sounds like a driver issue.Maybe you left the old drivers installed and they are hogging the required irq or something like that?
 
Last edited:
Yeah, I got to thinking about when I swapped out the sound cards. I took out a Creative Labs 16-bit and put in the Audiophile 2496. I didn't uninstall anything. Is there anything pertaining to the Creative Labs card that has to uninstalled?
 
Does the Device Manager (or whatever the XP equivalent is) show any conflicts? I.e., is the AudioPhile getting an IRQ, etc., and does the Device Manager say that it is working properly?

DonF
 
As far as uninstalling drivers from the old card, it's usually not necessary. The accepted method is to reboot the computer with no sound card in it once. The operating system should realize that something is missing and adjust itself accordingly. Then, when you plug in the new card, it should tell you that there is new hardware there and go through the install process.

It sounds like you are doing everything right. The only thing I can think of is to uninstall the card, following the steps above. Reboot without it and remove the Maudio software (if it doesnt uninstall itself) and try again.

There is also the possibility of the card being bad. Do you have any SPDIF compatable gear? Check your home stereo for an RCA connection labeled 'Digital Out'. If there is a problem with the A/D converters in the card, using the digital input would bypass it.
 
I just got my AP 2496 card last friday. I went from an SBLive 5.1.
I would say you are asking for trouble if you didn't uninstall your Creative sound drivers. Also, I am using the Beta drivers from M-Audio's website that specify they are for multi-tracking.

If you aren't seeing any levels in the AP mixer window I would say either:

-You have the rca plugs in the wrong holes (you're not that stupid right ? :) )

-There is a problem with your cables. Wrong adapters or something. I would get yourself some 1/4" to RCA cables with no adapters needed.

-Your drivers are screwed up and need to be re-installed / You didn't uninstall SB drivers.

-There is an IRQ problem

-The outs on your mic pre are bad.

-The AP card itself is bad.


That's how I would step it.
 
I'm not sure if HS2002 is like SOnar in this respect, but when I installed my AP2496 I had to run the wave profiler in the audio options tab in Sonar. Then it worked like a dream.
 
I think I may have finally found the culprit causing my input problem! And it's real simple: the Planet Waves adapter I bought isn't working! I found this out by watching the meters as I plugged various RCA cables into the card. For a slight moment the meter would move, which tells me that the inputs on the AP are hot. The adapter just isn't letting my signal get through. Could it be because the adapter is stereo, or what?

Which brings me to a purchase question. What kind of cable should I get now? Either 1/4" to RCA or XLR to RCA will work from the ART preamp, but do I get stereo or mono? I guess my knowledge of how stereo and mono recording is done is real limited...
 
Inspired said:
... do I get stereo or mono? I guess my knowledge of how stereo and mono recording is done is real limited...
Click to expand...
Stereo is usually handled as a matched pair of mono signals. So you need a mono cable to go from your ART to the Audiophille. If you had two mics and two preamps (or one two-channel preamp), you would need two mono cables to go from the preamp(s) to the Audiophile.

Sorry, I assumed (silly me!) that when you said you were using a stereo adapter, you really meant dual mono, so I didn't pursue that any further. I guess you have a stereo 1/4" connector (like a stereo headphone plug) on one end, and a pair of RCA plugs on the other end?

DonF
 
So what kind of cable would you recommend? A 1/4" mono that turns into two RCA cables, or into one?

The adapter I was using was simply a 1/4" female to single RCA male, and obviously isn't working!

Thanks for everyone's help...
 
"The adapter I was using was simply a 1/4" female to single RCA male, and obviously isn't working!"

???

hmmm...I'm not sure what you are pligging into the female 1/4 inch but AFAIK usually a pair of mono male to male rca to 1/4 chords are used. That's what I have.
 
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