MXL customer service

  • Thread starter Thread starter MadAudio
  • Start date Start date
MadAudio

MadAudio

Damned if I do
I recently scored a V67G from eBay from a reputable vendor. When the mic arrived, I discovered that there was something metallic-sounding rattling around inside the housing. I emailed the vendor, Boynton Audio, who immediately emailed me with instructions to call MXL. I did so, and they gave me an RA right away. I sent the mic to them via Priority Mail, and it got to them in two days (from D.C. to CA, coast to coast, baby!). They fixed it and shipped it back to me two days later. It just arrived to me today. I've tested it out and it's AOK, and there's nothing loose* inside it.

MXL service gets good rep from me.



*This is perhaps one of the few times you'll ever see this word being used correctly on an internet BBS.
 
i must agree that MXL treats their customers right. awhile back the stand adapter to my V57m microphone broke and i emailed them to see if i could buy a replacement.

they sent me one for free (no charge shipping too!) and it got to me quick!

props to mxl.
 
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