MAudio's Crime

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bdemenil

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It's unbelievable! MAudio still has Delta Driver 5.10.00.27 posted on their site. This driver is fatally flawed if you use WDM. Even though MAudio privately acknowledged the flaw, and mentioned it in passing in the notes for one of their subsequent betas, they have erased all mention of it since. I don't find the lack of acknowledgement surprising - it's embarrassing after all - but it's completely unethical an irresponsible to have that driver still posted.

God knows how many sorry people with crappy mixes don't even realize it's not their fault.

For more info on the bug, see:
https://homerecording.com/bbs/showthread.php?threadid=63530

or http://www.iasorecords.com/images/album/maudia_dma.html

or http://www.slackmaster2000.com/articles/WDM/wdmprob.html
 
Now what's this big fuss about.

Anyone who isn't completely insane knows that when you're going to download drivers, the newest are in general the ones get. :rolleyes:
 
the .27 driver works fine for me. I don't use the WDM drivers I use the M-Audio AISO driver with cubase and I get great recordings with only 11ms drag.

I've heard all sorts of horror stories posted up about M-Audio and there drivers. How they don't work with AMD processors, VIA chipsets are a big no no and a whole lot of other bullshit that was obviously posted up by some dumbasses that didn't have a clue how to tweak a computer for audio in the first place.

The only crime M-Audio ever commited was rushing out drivers for the delta series cards for win2000 and winXP O/S. That's all been cleared up now.

It's like playing the best produced vinyl album ever on an old dancette with a worn stylus. You can't just expect to plug a professional quality soundcard into a computer that cost less than your soundcard did and expect no problems.



Overjoyed Delta user since nov 2002
 
bdemenil said:
It's unbelievable! MAudio still has Delta Driver 5.10.00.27 posted on their site. This driver is fatally flawed if you use WDM. Even though MAudio privately acknowledged the flaw, and mentioned it in passing in the notes for one of their subsequent betas, they have erased all mention of it since. I don't find the lack of acknowledgement surprising - it's embarrassing after all - but it's completely unethical an irresponsible to have that driver still posted.

God knows how many sorry people with crappy mixes don't even realize it's not their fault.

For more info on the bug, see:
https://homerecording.com/bbs/showthread.php?threadid=63530

or http://www.iasorecords.com/images/album/maudia_dma.html-

or http://www.slackmaster2000.com/articles/WDM/wdmprob.html
Click to expand...

I think it unbelievable you went out of your way to post this!

I agree with christiaan- why the hell would you even care when they have their new drivers listed above this one anyways? Hmmm, let's see - Do I download drivers dated May, 2002 or Dec., 2003???? Tough choice....:rolleyes:

-Happy Delta user since March 2002.
 
If you all knew the incredible effort and frustration it took to get MAudio to recognize the problem and correct it, it might temper your responses. It's because people like me 'go out of their way' that people like you have software that works.

The flawed driver was the only one available for more than a year. It took about 6 months after they were alerted to the problem before they corrected it. It was another 6 months or so before there was a non-beta driver that worked. Some apps - like Cakewalk/Sonar don't use ASIO - people using these were stuck with the bad drivers.

Of course it's good that the new driver fixes the problem. But why do they continue to post a driver that is majorly flawed - without even mentioning or warning of the flaw? Also, they now post only 2 drivers, and anyone having trouble with the new one will naturally try to use the old one.

If MAudio were a responsible company, they would at least post a warning on their website. The nature of the problem means that users can experience it without realizing. I'm sure there are still people out there using WDM with the flawed .27 or .26 drivers. I wouldn't even want to speculate how many mixes have been degraded or ruined as a result of this flaw - it irks me that MAudio is as unapologetic as to continue to present the driver as a viable solution - without even a word of caution.

Lemontree: I have never experienced any problem using MAudio with AMD or VIA - I think those issues were from way back. This problem has nothing to do with hardware/software incompatibilities.

I love my 3 Delta cards - I continue to recommend the 1010 to anyone looking for a low budget excellent quality soundcard. Deltas are HomeRec favorites, and rightly so. But this issue has hurt many MAudio customers - and most of them are probably unaware. What a shame that the company is either never fully realized, or won't own up to its mistake.
 
bdemenil said:

I love my 3 Delta cards - I continue to recommend the 1010 to anyone looking for a low budget excellent quality soundcard.
Click to expand...

So that's what you were doing? Recomending the Delta 1010 as a great soundcard?

I thought you were in here trashing a company on an OLD driver issue

Alec
 
Check my profile out. I'm just a happy customer. I thought M-Audio were an american company?
 
OK, I well remember the trouble bdemenil went to getting M-audio to even recognise WDM/KS/MME recording sync was wrong in the .26 and .27 driver. I and others continue to be greatful to him for his efforts.

The latest driver is .36. It has a changelog history as long as my arm that promises to have fixed everything. So why are they still telling people with problems to use the .27 driver? That's why it's still on their site, M-audio support are still recommending people to use it!
As far as I can tell, the .36 seems pretty good but I'm hardly a "power user". The midi port is still not multi-client though.

Oh yeh, in the SoS pc music forum, we had a British M-audio representative telling people they just didn't know how to set up their pc properly. He was duly "thrashed" though not by me, I missed the fun.

The point is that M-audio ask for trouble by not publishing anything to explain anything. All the documentation for the Delta series is still pre-XP and Sonar.
Do you know, for instance, that the Delta 1010 phase inversion problem between the input level settings can be fixed by a free hardware mod that just costs you shipping? Good service, crap communication.
 
If you guys had bought a Layla24 instead you wouldn't be having ANY of these problems.
 
Thank you Jim


... also, I didn't know about the Port inversion fix. Is there somewhere to order it online, or do you have to phone in?
 
c7sus said:
If you guys had bought a Layla24 instead you wouldn't be having ANY of these problems.
Click to expand...

I've never HAD any of those problems
 
People have been offered Delta hardware fixes over phone with customer support. There's something else they can fix too but I don't remember what! You can also upgrade a Delta to be Mac G5 compatable (new PCI slot 3.3volt only) but that one costs you.

Incidentally, after making some simple config changes to my pc, I got pops and clicks on record. Fix was to turn XP performance back to "Foreground Applications" after always having it on "Background Services". Odd, but I'm now getting very good performance, ASIO and WDM/KS.
Only thing I can think that did it, is I replaced a DVD-rom drive that was stuck in PIO mode with one that does DMA.

One thing I forgot to mention. When M-audio released the .36 driver, they re-designed the driver downloads page and this dated files by when they were posted up. Soon after, they re-posted the .27 driver. As this gave it a more recent date, many people assumed the .27 WAS the latest driver. They fixed this by posting the .36 again!
What fun!
 
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