M
maskedman72
Member
as some of you may know from my other thread further down, i just took the plunge(last week)into pc recording with a pl/le 002 rack system from www.dawbox.com after a few years of major intimadation and fear of it. well i have been having problems from hell with all of this. the longer i use it all the more that goes wrong. i have been on the phone with pro tools tech support all week and with justin from dawbox all week too trying to tweek my pc to get things running right with no luck. im getting clicking and popping all the time(when eqing and playing and looping) and today everything locked up all of a sudden and my meters shot up into the red and stayed there and almost blew my friggin balls off!!! so i restart my pc and go back into the session and now the playbar in the edit window will be moving across the waveform but there will be no audio for about 3 seconds. than after the bar is out of an audio waveform it will keep playing for a few seconds,than when i press stop the audio keeps going of 3 seconds after stop has ben pressed!. keep in mind that this is all on only one track. the pro tools techs said(get this) that it is because of the following;
1. i am not running a dedicated firewire card.(i have a intel d865perl mb)
2. i am using serial ata drives and pt does not support this.
3. my motherboard needs to be replaced since it has no primary ata buss(only serial buss)
they told me i have to get rid of my serial drives and get ata drives and get a new motherboard!!(one that does not have serial busses) and a sepreate f/w card!!!
are these people nuts????
this is beginning to become a nightmare for me. the pro tools tech told me that "windows still has many bugs" and he also said"if you would have gone with a mac you wouldnt have any problems" wtf????
the one thing i will say is that justin from dawbox has been OUTSTANDING during this whole thing. he has been on the phone with me over this whole thing and he is just as frustrated as i am.
he is going to do whatever it takes to make my system right.
now that is good customer service!!!
going insane -jay
1. i am not running a dedicated firewire card.(i have a intel d865perl mb)
2. i am using serial ata drives and pt does not support this.
3. my motherboard needs to be replaced since it has no primary ata buss(only serial buss)
they told me i have to get rid of my serial drives and get ata drives and get a new motherboard!!(one that does not have serial busses) and a sepreate f/w card!!!
are these people nuts????
this is beginning to become a nightmare for me. the pro tools tech told me that "windows still has many bugs" and he also said"if you would have gone with a mac you wouldnt have any problems" wtf????
the one thing i will say is that justin from dawbox has been OUTSTANDING during this whole thing. he has been on the phone with me over this whole thing and he is just as frustrated as i am.
he is going to do whatever it takes to make my system right.
now that is good customer service!!!
going insane -jay