"I woke up this mornin' with the TASCAM 388 blues!" Help sought kind peope!

  • Thread starter Thread starter gentlejohn
  • Start date Start date
My friend,...

There is no easy answer to this question.

I don't have the manual in front of me, but...

There are 3 mounting screws on the R/P head. One is relatively "fixed" and is there for primary support, although there could be a small range of adjustment in it's function. The rear-most screw would be for head-tilt or "zenith". This would be the one primarily responsible for proper head/tape contact across all tracks. Of the bottom 2 screws, one is for the pivot point and the other would be adjustable for "azimuth", which... makes sure all 8 tracks have optimum amplitude and phase.

The Zenith may be doable by eyeballing it, (don't quote me on that caus I'm not looking at the manual presently),... you could possibly set proper zenith by comparing it to the fixed tape guides,... but the azimuth is best done with a cal tape and an oscilloscope. There is no way to achieve fine precision without the proper tools. With a calibration tape you may have a longshot at doing it by "ear" and by referencing the VU meters, but keep in mind the adjustment window is very fine.

When a head is relapped, here in the US, it's common for the user to dismount and send off the entire head block with heads attached, and the head technician reworker will dismount and align the heads again after the relap job. JRF Magnetics has in their lit that the heads will be "laser aligned", which to me means they point a laser just above the fixed points of the tape guides, and set azimuth to a fine precision using the laser as a go/no-go guide for physical leveling with regard to the other fixed points in the tape path.

That's my layman's understanding of the issues. Although I'm no expert by any stretch, I've set up a cal tape and scope and adjusted Azimuth on a 388 at least once, as well as several times over the record/repro electronic calibrations of the unit,... all with satisfactory results. Being a homer/weekend warrior, though, no matter how I've taken care to be exact and follow the book (etc.), there's never a true end to wondering if something's "off" or "not quite perfect".

You can do as much as you can do by eye/ear, then find the best tech within a reasonable distance and take it there.

Alt: get an MRL tape, a DVM, an oscilloscope, the manual and set aside a few days of tinkering to DIY.

(Note: the Erase head has 2 mounting screws and is apparently less critical, but is not to be overlooked).

(... ... Once the heads are aligned, a small dab of "Loctite" glue is applied to the screws to prevent them from moving... ... )

:spank::eek:;)
 
Last edited:
...

"Laser Aligned":... is using a laser beam across known fixed points as a precision 'straight-edge', which you can level the heads against for proper zenith, with reference to the head block and tape guides. (Is my understanding of it). I'll check the 388 manual shortly, but I believe the manual's method for zenith adjustment relies on "eyeball" alignment. JRF Magnetics does head relapping as a mainstay, and they are the ones who tout "laser alignment". I've never seen that in the Tascam literature.

:spank::eek:;)
 
The picture with you holding the R/P head:it looks like a lip has formed from wear.This will cause the tape to skew in and out away from the head=wavering drop in level.I Re-lap time,which will increase the total life of the head anyway. I had an issue with a client's 388-poor recording with the lpr tape.It was the tape-it was slit too wide,and along with the head wear was causing the wavering levels.Try another brand of tape.If you increase the back tension too high,your W/F will go way up.The positions of the tension rollers are for preliminary adjustment.It can "look" right but the tape tensions can be all over the place.Take your finger and increase the play back tension during record by dragging it on the supply reel.Does that help?Look at the tape as it runs over the head in play/record.Look REAL close-is the tape curling?A small mirror held perpendicular to the head will help you see better.
 
Damn! I had a gut feeling I'd messed up when I removed the heads from the plate (I actually removed them in order to try and get a better angle for taking the pics I put up on here!) I didn't realise until I read Dave's kind message as to what extent I had messed up by removing them though (ie: ideally laser realignment to try to put things right - Jeez!)

OK, I'm back to work tomorrow and no longer have the time (nor the patience!) to be able to dedicate any further time to this. I'm thinking that, with my very limited technical skills, I've taken this as far as I can (and have actually made the unit even worse in the process!)

So ... I think the time has come where I must admit to myself that I need to start saving (again!) and just try to find someone who can get this machine working to enable me to get back to something I feel I am FAR better at ie: actually making music!

One thing I'll take from this whole experience is that, yes, I have the patience to use analogue gear as a regular 'end user'. In fact I really quite enjoy the whole ritual of cleaning the heads before each session, etc. Try as I may, I just don't seem to be very good at all the 'involved stuff'. Perhaps it's because I'd much rather be recording than constantly scratching my head!

In light of this, can anyone on here recommend a qualified & trusted (ideally Scottish-based) technician ie: someone with all the aforementioned laser, oscilloscope & calibration set-up gear who knows how to use it. I'm currently waiting to hear back from these guys (Glasgow Studio Electronics - Audio Equipment Servicing and Repair - Amplifier,Musics studio, AV) Anybody have any experience with them (especially anybody who's left their Tascam 388 in for a repair with them? I'm aware I'm coming across as being a bit precious sounding here but, if I'm going to spend more money, money I don't actually have, I need this to be put right once and for all as it were!)

After weeks of confusion (and seemingly making things worse this end!) I've now got to the stage where I just wanna pay the man and get this fixed properly so that I can have the peace of mind just knowing this machine is running at its optimum performance levels. This way, I can finally start concentrating on the music/recording side of things & not have to worry about the means of production (for a good while at least hopefully!) I think the fact that I'm back to work tomorrow and Dave's talk of laser calibration & oscilloscopes just broke this camels back! It's time to call in 'The Professionals' and just get what needs doing done (see, I told you I was crap at this kind of thing!)

Again, thanks to EVERYONE on here who's chipped in over the last few weeks trying to sort me out with this! I'm really looking forward to the day (hopefully sooner rather than later!) when I can be discussing music and recording techniques with you all (which is something I very much enjoy!) as opposed to this whole technical side of things. I'm the same with cars - I couldn't tell you where the carburettor is (or what one is come to think of it!) If anything goes wrong I take it to the garage and just get the work done. Again as with cars, I just want my studio to work so I can use it to get around from A to B musically. If I can I'd rather be spending my time making music with this thing rather than just looking at it in bewilderment then feeling an urge to chuck it out of a third floor window (which is what I'm wanting to do with it right now quite frankly!) I had been dreaming of a musical Xmas but, like I've said, I'm back to work tomorrow and haven't played/recorded a single musical note.
 
Dont get obsessed with that laser alignment stuff. It isnt required, thats why its not in the manual. I have several 2" machines that cost upwards of a quarter of a million dollars when they were new. The head azimuth in those are set with a simple 2" wide aluminum block that you rest in the the tape guide then sight the head in for even contact.
Put the heads back on. You cant do any harm doing that (I hope) and you dont want to leave them loose.
 
My Ampex AG-300 1" 8-track HAS NO AZIMUTH ADJUSTMENT. The heads are permantently fixed in position. No tape lifters either ... FF and RW runs right over the heads!

678A0280.webp
 
wkrbee: Great info! I shall try your suggestions & report back - THANK YOU!

mdainsd: Thanks for all your encouragement! I've now managed to get some sleep (some!) so this evening when I get in from work I shall 'get back on the horse' as it were and use my eyes like lasers to see if I can make a difference here. (Like my machine of late, I was firing on one cylinder when I wrote my last post! It's a new day, it's a new dawn!)

LWF: Thanks for uploading the pic! (Your Ampex deck looks the absolute business by the way - what a work of art!)
 
Back
Top