candy from sweetwater?

  • Thread starter Thread starter tc4b
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Send it back, they'll make right. Make enough noise you may get something as a apology

It's not worth sending back, but I am sending back their comment card. I deal with a couple dealers regularly that I really like anyway. Just none of them carried this particular product, so I weny with Sweetwater. You would think since they charge so much, stuff like this wouldn't happen. Oh well......
 
Sweetwater prices are comparable to GC, Sam Ash, Zzounds and Musicians Friend's.:confused:

Yes, and do you ever walk into GC and pay the asking price? No. And even then, GC isn't always the cheapest.

Now, I am talking more high-end than most of you are probably thinking. A 20% break off $99 isn't a big deal - especially with free shipping, but on high-end gear the savings can be substantial. I just looked up an EL8X in the Sweetwater catalog - $1530. Looked at a online discount broker - $1359. Thats almost a $200 difference. I paid even less than that from a well known GS dealer who has a website w/o prices, but is even cheaper than the $1359- by another $100. I've seen Sweetwater beat by as much as 40% on some items.........
 
Candy is standard from Sweetwater. They talk big on customer service and it is good and far as followup but their customer support has been horrible in my experience with the standard answers: 1)that won't work together (then why did you sell it to me?) 2)You need to spend more money 3)Ship it (My Creation Station PC) back for us to look at.

On the outside Sweetwater looks good but on the inside it's alot of fluff.

I know this sounds shallow but I'm so sick of their goody two shoes fricking persona.
 
Its all based on who packs your order as well.

I work in a warehouse and all orders over 500, we are supposed to put candy in. Sometimes we forget, sometimes we remember, sometimes we eat. But when a sales rep puts in giant letters EXTRA M n M's. I always remember
 
Its all based on who packs your order as well.

I work in a warehouse and all orders over 500, we are supposed to put candy in. Sometimes we forget, sometimes we remember, sometimes we eat. But when a sales rep puts in giant letters EXTRA M n M's. I always remember

I just put in a $7500 order with Sweetwater. I'd better get the really good candy. :)
 
...If you live in Indiana and order from Sweetwater then you have to pay sales tax. Sweetwater's prices are already too high because the shipping is added in so they can pretend to give you "free shipping". I also don't like their "stalker" type sales tactics. Pretending to be your best buddy just to sell you gear is really transparent.

So how long have you been managing at Guitar Center?

:D JK

I just started ordering from Sweetwater and I like their attitude (and the candy!) and I like the variety of pro equipment in the Sweetwater catalog. I'm giving them my business whenever possible.

The axis of evil (Musicians Friend/Music123/Guitar Center) take their customers for granted. Their No Haggle policy SUCKS and their managers are unhappy, flippant, and generally unpleasant little people. I'm taking my buisness elsewhere.
 
I just started ordering from Sweetwater and I like their attitude (and the candy!) and I like the variety of pro equipment in the Sweetwater catalog. I'm giving them my business whenever possible.

The axis of evil (Musicians Friend/Music123/Guitar Center) take their customers for granted. Their No Haggle policy SUCKS and their managers are unhappy, flippant, and generally unpleasant little people. I'm taking my buisness elsewhere.

I started ordering from Sweetwater back in 2002. I always deal with the same guy and he knows every piece of gear I have whether I bought it from him or not. With Sweetwater, I always feel like I'm getting small shop service and that's a good thing. On the couple of occasions when I had to send something back, it was all done very easily and required nothing more from me than to pack the item back up and call my salesman.

And I never feel like I'm getting bullshitted by them. Whenever I call to order something, my guy there will give me the good and bad of what I'm interested in. It's not to sell me something else, it's to make sure I'm going to be happy with the purchase.

One time when I had trouble getting Allegro to work with my computer and my Motif, the salesman had me on a 4 way conference call with his tech person, someone from the software company, and someone from yamaha. The problem got solved. That's some good service right there.

Part of the order I just made with them was for a Mac Pro 8-core. They were out of stock and when I ordered he told me it would be in by the 13th. A lot of companies give you a date and then make excuses as to why things aren't happening as promised. They told me the 13th and it turns out it's in today. They're going to load up my software and I'll have it all here next week.

I'm also going to throw Mercenary a good plug. I needed a John Hardy M1 for session recently. I called them up on a Monday morning and got the last one they had in stock. They shipped it and it was at my house the next day via UPS Ground (yeah, one day via ground!). So kudos to Fletcher and the rest at Mercenary. They'll get more business from me in the future.

And you're right about the Trio of Terror, they don't give a rat's ass about their customers. A guitar center near me kept a Larivee out for sale for months after I showed them that the top was splitting at the seam. It wasn't an easy problem to spot and it was only after I'd gone in to play the guitar a third time (I was considering buying it) that my fingers happened to land on the crack. I told them that day about it and came back two weeks later to see it still hanging there. I told them again and came back a month later and it was still hanging there. The fuckers probably sold it to someone.
 
Yes, and it's not very often that Indiana gets to be significant politically. (with such a late primary) And perhaps I was a little hard on my home state. I was in a bad frame of mind that day. It does beat the heck out of being in Bagdad or Afganistan.

You can add Michigan to the list.:D
 
Dude, I have an inside guy at Sweetwater I always use and if you simply ask, they knock their prices down s low as they can. You have to understand what MAP is. As a dealer of just about any brand you are required by contract to not advertise a product under the Minimum Advertised Price of whoever's gear you are selling. These prices are published by the manufacturers. ( I remember way back when mulling through the 80000 page Yamaha book when I was in music retail.) So any who, yeah, every place has the same price advertised. Duh. Call them and ask and you shall receive.

As for me and my house, I choose to eat the grape Laffy Taffy.
 
These prices are published by the manufacturers. ( I remember way back when mulling through the 80000 page Yamaha book when I was in music retail.)
It often goes deeper than that... My brother-in-law managed a video/audio store and had piles of catalogues from different consumer electronics manufaturers that listed:
  1. Vender Cost
  2. Minimum Sales Price
  3. Minimum Advertised Price
  4. Suggested Retail Price
The manufacturers are trying to prevent price wars from devaluing the percieved quality of their product... If the sales price goes too low... audiophiles loose repect for the brand
 
I'm all about sweetwater.

My sales rep has some goddamned sense in his head.

GC I'm looking at you.....
 
$7500! :eek: What did you order? a Buick? :D

Well since you asked....
A Mac Pro 2.8 GHz 8-core with 6 gigs of Ram, two internal hard drives (320 gigs and 750 gigs);
a Digi 003 rack system;
an external 500 gig Glyph drive;
an Apogee Rosetta 200;
a PreSonus Central Station;
the MP toolkit which gives me some plugs and also expands Protools LE to 48 stereo tracks;
the UAD DSP/PCIe card Expert plug-in package;
Native Instruments Komplete 5;
Auto-tune 5;
and a few other little things. :D

It should ship tomorrow so I'll probably have it on Thursday. :D

Now add that to the two preamps I bought recently, a two-channel John Hardy M1 and a Demeter VTMP-2c ....oh yeah, I'm gonna have some fun. :):):)
 
What's wrong with GC? Every time I go in there, they end up asking ME questions! :eek:

Yeah, GC is good for the ego. You always walk out of there feeling like you know more than most other people.
 
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