
robgreen
no face
I know Behringer stuff tends to provoke heated debate, but I changed my computer fairly recently and had to change my setup around as the PCI soundcard I had would no longer fit in the PCIe slot on the new motherboard. Anyway, I've been struggling with getting enough volume to my DAW from line-inputs and my old 4 track that I tend to use as a signal boosting pre-amp is tempermental at best (cuts out mid take etc). Anyway, picked up one of these Behringer MIC200 boxes secondhand for about £20 - thinking that it may do fine for just boosting signal and some of the signal colouring settings might be fun to play about with.
Unfortunately, turning the knobs up to any useable volume, even on the neutral settings results in a load of cracks and pops. Underneath the crackles, the sound coming through is fine, but clearly the crackles mean I can't really record with it.
So I wrote to Behringer
...and they replied:
There's no warranty as it's secondhand and I'd be reluctant to spend more on getting it repaired than I did to buy it, so what do folks reckon? Anyone had this problem and resolved it? I'd prefer to get it working if possible as I don't have much cash available at the moment to sink into buying something else. So if I can do something cheap like buying a new tube if that's likely the issue, then that would be good. I know nothing of electronics, so wouldn't know where to begin checking capacitors.
Not the end of the world if not as it didn't cost much, but any thoughts appreciated. Thanks.
Unfortunately, turning the knobs up to any useable volume, even on the neutral settings results in a load of cracks and pops. Underneath the crackles, the sound coming through is fine, but clearly the crackles mean I can't really record with it.
So I wrote to Behringer
Hi,
I have a Behringer Tubeultragain MIC200, but it crackles and pops to the point of being unusable. This is regardless of whether there are any inputs plugged in or not and still happens when both gain and output dials are set quite low.
Looking round online, it seems that this is quite a commonly experienced problem, but I couldn't find anything that suggests a potential solution. Do you have any suggestions regarding what I could do to resolve this? I was considering buying a new 12x7 tube to see if that improves things, but there's no point spending any more money if you feel this is unlikely to be the source of the problem.
Hope you can advise.
Thanks
Rob
...and they replied:
Dear Rob Green,
Thank you for your email! Changing the tube could potentially help. However, the issue could be deeper, such as a problem with one or more of the capacitors used on the unit's PCB. I recommend having your preamp sent in for repair.
If your product is still under manufactures warranty please start a claim here:
BEHRINGER: Warranty and Service Information
If not, please contact an authorized service center near you for repair. Here is a complete list of service centers:
BEHRINGER: Service Information
There's no warranty as it's secondhand and I'd be reluctant to spend more on getting it repaired than I did to buy it, so what do folks reckon? Anyone had this problem and resolved it? I'd prefer to get it working if possible as I don't have much cash available at the moment to sink into buying something else. So if I can do something cheap like buying a new tube if that's likely the issue, then that would be good. I know nothing of electronics, so wouldn't know where to begin checking capacitors.
Not the end of the world if not as it didn't cost much, but any thoughts appreciated. Thanks.