Audition 3 stops recording with 2x Firepods

  • Thread starter Thread starter volcof
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volcof

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Hi everyone,

I'm hoping someone who uses Presonus Firepods (fp10) can give me a hand. Adobe Audition 3.0.1 running on win7 (64 bit and 32 bit) or XP pro (32 bit) stops recording at random times when recording with two firepods.

After some research I found a utility called OCHItool which checks your firewire card to see if it's compatible with "Dice Drivers." My on board firewire controller was not compatible so I bought a Texas instruments card that a few people confirmed worked with their Firepods. After receiving it I ran the tool and it said it was in fact compatible with the "Dice Driver.' I'm still having the same issues.

"release asio driver..." is unchecked on both machines, ASIO is selected on all three tabs (in hardware setup) on both machines. Set to 44100 on Audition and the firepod software. I found a latency checking program which said my rack mount was fine, but that the laptop wasn't capable of recording audio very well (paraphrasing, (I think it was the wireless card triggering the spike)) windows sounds turned off. Not using antivirus on either machine and no other software is open on either machine. I'm not clicking around the screen, just letting it record.

here are some troubleshooting steps I've tried:

Rack mounted DAW
ASUS M4A785TD-M EVO AM3 AMD 785G chipset
AMD Athlon II X4 620
G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s
SIIG LP-N21011-S8 1394 card

on-board 1394 is disabled
new Texas Instruments 1394 card
used presonus driver (5.13)
used asio4all driver (just downloaded from the site)
both firepods work separately recorded at least 26 minutes until I stopped it
I have the same basic issue recording 14 channels or just 1 channel.
I tried connected each straight into the card rather than daisy-chaining, same issue.


Dell Inspirion e1505 (T2050 1.6ghz dual core proc 2GB ddr2) win 7 32 bit laptop
OCHItool said this ricoh controller is not compatible btw

used presonus driver (5.13)
used asio4all driver (just downloaded from the site)
single firepod recorded for 45 before I stopped it (8 channels)
2x firepods stopped during testing at 4 seconds, 10 seconds, 25 seconds.
didn't record at all, waveform picture was created but didn't progress. when you clicked stop, the "created" files listed on the left away. Again It failed like I mention in the previous sentence, but removed the files on it's own. I kept hitting record and it would continue to remove the tracks.
Recorded with Audacity (beta since it worked with win 7) and it recorded fine but it only has stereo inputs rather than 16 channels.


I used these firepods years ago with a different desktop and I don't remember having these issues. but that was a long time ago and I can't remember exactly how it was setup and what OS, SW, firmware was installed.




If anyone can think of something else to try, please let me know.

thanks,

Nic
 
Last edited:
Maybe I missed it in your post somewhere but have you updated firmware on both?

What about other pci cards. I had a wireless card totally screw my firestudio.
 
Maybe I missed it in your post somewhere but have you updated firmware on both?

What about other pci cards. I had a wireless card totally screw my firestudio.


I'm pretty sure that the presonus software comes with current firmware and prompts you if it's out of date.


RACK MOUNT machine
I originally added a wireless PCI card, but removed it almost immediately. I've reinstalled windows multiple times since then. No other cards installed.

It has on-board: HDMI, DVI, VGA (used,) optical audio, 6ch audio, USB 3.0 (I think) eSata, USB 2.0, gig NIC, 1394 (disabled,) 500 watt PSU (I think)


Yeah, my post was really long. I figured the more info I could put out there the better.

thanks for the reply,

Nic
 
I posted on Presonus' community forum and a support person replied. I have submitted a ticket and I'll post with the results.

----------------------------------------
Hi,

That's usually a sign that both, or one of, the devices have out of date firmware. In order to use this feature, you are going to need the 2.46 driver and both units will have to be updated to the same version of firmware. The current Win7 driver does not have a firmware updater included due to a known bug in the OS, so you will have to install 2.46 on an older version of Windows. If you do not have version 2.46, you can contact technical support for the required files.
Jonathan Ward
Technical Support
www.presonus.com
jward@presonus.com

----------------------------------------
 
issue Partially fixed

A tech from Presonus emailed and gave me some instructions.

  1. Disconnect firepods
  2. uninstall old presonus software
  3. reboot
  4. install newest presonus software
  5. shutdown
  6. connect firepod with the lowest serial number (oldest unit) and power it on
  7. turn on computer
  8. let windows detect the firepod
  9. shutdown
  10. disconnect firepod and connect the next firepod, power on unit
  11. turn on computer
  12. let windows detect the second firepod
  13. shutdown
  14. connect firewire port 1 on lowest serial firepod to computer
  15. connect firewire port 2 on lowest to firewire port 1 on 2nd firepod, power on both
  16. start computer

When I first read this I thought the guy was full of it but it actually worked. I recorded for 4+ hours without any issues with windows XP 32 bit.

unfortunately it didn't work with windows 7 64 bit. I emailed him back asking about checking my firmware version and if it should be updated.

I'm happy that it's working, but we'll see if I can get it to work on all OSes. I am installing windows XP 64 bit and I'll report back with results.

Nic
 
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