pikingrin
what is this?
Since I got the neck in and everything was good enough (going to have the frets replaced for something a little different but it has a nice feel to it) I ordered some knobs for my Epi mod. The neck came in 2 days, the knobs...well...they're out there somewhere.
They've been, according the the US Postal Service, through 3 zipcodes in Houston, to my town and then back in Houston now. I was excited yesterday when tracking showed "out for delivery" but now they show to still be in Houston, only now at their 4th zipcode there.
So...my pickguard material isn't supposed to be here until tomorrow and I have no use for the new knobs other than to have them ready. Not going to call Allparts quite yet. Question is, how is their customer service?
Secondary question, although I doubt it matters, is that I paid $8 (more than the knobs) to have them shipped USPS - cheapest option. Is there any chance I could get the shipping costs refunded since it's already going to be a day "late" as of tomorrow? I'm not that much of a cheapskate, just a curiosity. I doubt that there's any chance of that happening because it wasn't a guaranteed service from UPS or FedEx but...at the same time I'm still curious.
They've been, according the the US Postal Service, through 3 zipcodes in Houston, to my town and then back in Houston now. I was excited yesterday when tracking showed "out for delivery" but now they show to still be in Houston, only now at their 4th zipcode there.
So...my pickguard material isn't supposed to be here until tomorrow and I have no use for the new knobs other than to have them ready. Not going to call Allparts quite yet. Question is, how is their customer service?
Secondary question, although I doubt it matters, is that I paid $8 (more than the knobs) to have them shipped USPS - cheapest option. Is there any chance I could get the shipping costs refunded since it's already going to be a day "late" as of tomorrow? I'm not that much of a cheapskate, just a curiosity. I doubt that there's any chance of that happening because it wasn't a guaranteed service from UPS or FedEx but...at the same time I'm still curious.