Goldenvoice388
New member
To follow up on a very crooked head. I returned the 388 to the Service Center today, and explained again the head was visually out of alignment, explaining the whacked response across the tracks. 2 hours later, I returned, and tried her out. Same scenario.
So they called out the head tech, who took it in back again, only to return 1/2 hour later to let me test it again. I explained again the heads Zenith is Whacked...
Finally, 3 hours after we started, I got through to them. They had the head re-contoured by Sprague Magnetics. They sent in the entire head-set, including the guides and all, to Sprague. They had been ASSUMING that Sprague had correctly set the Azimuth and Zenith.
Which they hadn't. Or which got messed all to hell in shipping.
FINALLY the tech returned the 388 to the bench, and aligned the dawg-gone head!!!!
Gee, things fell right in place after that. Things are running much better - not perfect, but much better - things are at least ballpark. A quick levels check with a mic - recording all 8 at once, shows track one a little bit dull. Track 5 shows a little low on the meter, but sounds like the others. This was a very quick check once home. I have a jingle hitting tape within the week, so I'll get a better feel for it.
Was strange to have the head tech, and the shop manager be so slow to catch on to what I was telling them.
Glad they finally did. I don't know by what method he set the Zenith, and I'll keep an eye on the head wear patterns, as we should all do anyway.
Atleast it LOOKS straight now!!!
Back to recording
G
So they called out the head tech, who took it in back again, only to return 1/2 hour later to let me test it again. I explained again the heads Zenith is Whacked...
Finally, 3 hours after we started, I got through to them. They had the head re-contoured by Sprague Magnetics. They sent in the entire head-set, including the guides and all, to Sprague. They had been ASSUMING that Sprague had correctly set the Azimuth and Zenith.
Which they hadn't. Or which got messed all to hell in shipping.
FINALLY the tech returned the 388 to the bench, and aligned the dawg-gone head!!!!
Gee, things fell right in place after that. Things are running much better - not perfect, but much better - things are at least ballpark. A quick levels check with a mic - recording all 8 at once, shows track one a little bit dull. Track 5 shows a little low on the meter, but sounds like the others. This was a very quick check once home. I have a jingle hitting tape within the week, so I'll get a better feel for it.
Was strange to have the head tech, and the shop manager be so slow to catch on to what I was telling them.
Glad they finally did. I don't know by what method he set the Zenith, and I'll keep an eye on the head wear patterns, as we should all do anyway.
Atleast it LOOKS straight now!!!
Back to recording
G