Trouble Installing Audiophile

  • Thread starter Thread starter werewolf831
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werewolf831

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Ok, I'm trying to install the Audiophile 24/96 sound card. Got the card in, no problem. I go to install the driver cd, and no matter what I do i get a message that reads "Windows cannot locate drivers for this device". Does anyone know why this would happen? I have a Gateway 550mhz Pentium III with 256mb ram.

Thanks for the help!
 
May be that damn Gateway !!!! No, just kidding, although I would'nt own one.
Do a manual driver find....in the search for driver window check box for I will search for it myself or whatever refers to that. Go to the CD drive open the files on the CD and find the driver file manually.
 
I knew, if nothing else, some smartass on this this board would flame my gateway!!!

But thanks for the advice Stealth. I tried this as well, although rather hastily. I'll definately try tomorrow when I'm more awake.
 
Ok, still nothing. No matter what I do I get messages saying Windows cannot locate a driver for this device. Also, I manually went through every file in the driver cd, and although I found many UNINSTALL icons, I didn't find a single icon that said INSTALL. I admit I don't much about 'puters, but shouldn't there be INSTALL icons somewhere on this disc? Has this happened to anyone else??? HEEEELP!!!!
 
This has happened to me and that is why I suggested you install the driver manually. You would not be looking for an install file, you should be looking for the driver file. What OS are you using ??
Maybe try this, go to there website and download the latest driver and save it to My Documents so you know where its at and when you go to install the driver browse to my documents and pull it from there. Your Puter is finding new hardware right ??
 
Werewolf you don't say what version of windows u are using. Generally speaking windows should always recognise that the new hardware exists, even if you can't match up a driver with it. If you look in device manager (in win 98 that is start/settings/control panel/system/device manager)
Even with no appropriate driver installed, you should see a yellow question mark under sound/audio devices. If you can't see any yellow question mark the device has not been "seen" by windows. This could be a hardware problem:-

1) Card not properly inserted in pci slot
2) Card is faulty, swap out with known working card
3) Card needs to be swapped to another pci slot

Hope that helps
 
thanks for the help guys.

I'm running Windows 98.
I checked the device manager, and yes the hardware is recognised. Although not under sound/audio devices, it 's under Other Devices and has the yellow question mark. I'll try what Stealth suggested and let you know what happens.
 
Werewolf, I just installed a 2496 card, so I think I can assist you here.

First, the drivers (regardless of whether is download or CD) don't include a setup or install file. All they require is that you tell Windows, when it asks, where they are.

I downloaded the newest drivers from the M-Audio, the same site listed earlier, and found they were exactly the same version as my driver CD, labeled "version 060602".

To install, you can either:
(1) remove the sound card icon from Control Panel/system/Device manager and then reboot, or..

(2) Go into Control Panel/System/Device Manager, select the card, right click to get Properties, and then select "Refresh drivers"

Either of these should prompt Windows to ask you for the drivers, and you want to point it to (I'm assuming your CD drive is D : ) -

D:\Delta Series\Win98

It should then find the info it needs to properly install the drivers. You will then want to reboot the system.

Let me know if that doesn't work....
 
hey Smilestoned, just a question. Why did u download the latest driver from the website? Why didn't you just use the driver cd that came with soundcard? I just tried Rwhite's advice #2, and I get an error reading "The specified location does not contain information about your hardware". Yes, my cdrom is drive D:\ and that is where I'm looking. I manually went through the entire contents of the cd and found no info on drivers. I'm going to try downloading from the website next and see if that works. I'd call M-Audio, but because of my work schedule I won't get a chance to do it until Friday.
I must access the information found on this message board. It's my only hope!
 
Hey werewolf, on theire website you'll find the latest driver which is, to my opinion, better.

And my be you should uninstall the other (audiophile) drivers.
 
Actually it is ALWAYS good advice to check any company's web site for updated drivers. That was the first thing I did before I instaled the Audiophile. Drivers get updated via the web much more often than a company will update their CD-ROMs. It just turned out that in this particular case the drivers on the web and CD-ROM were the same version.

Werewolf, next I would try #1, delete the sound card from out of device manager, then reboot.
 
Thanks guys for the advice.
All is well, I finally have it installed!!! I downloaded the driver from the website. Once I did that and knew what I was looking for, I was able to locate it manually on the cdrom, where I eventually installed it from. So now, my question is, why and how is the newest driver on the website any better?
Cheers,
Werewolf
 
All card manufacturers constantly revise there drivers to fix little bugs that pop up here and there. But if the one off your CD is working fine, then you dont neccesarily need the new one.
 
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