
ido1957
9K Gold Member
I spent last Friday night reinstalling everything my entire computer to fix a Stuttering & Skipping Sound on WAV/MP3/CD playback. I've had to do this about four times over the past couple years. This time I lost a couple of drum midi files I wanted because I backed up with the SKIP option (same backup disks) and never backed up the more current version
(my fault there).
I'm using a Compaq Presario 6310CA desktop with WIN XP Home edition. This happened before and after the SP2 updates were installed. The soundcard is a Soundmax 3.0. The whole thing is about three years old.
Before completely restoring I scoured through online forums, HP website, downloaded newer versions of Windows Media/Soundcard Drivers and contacted support center. This time I even contacted the HP support center via chat line which was cool except their advice to reinstall Windows Media from Control panel was equally no good. I had to reboot of course and despite their assurance that it would work, it didn't. I lost the chat connection and gave up contacting them back and just ended up reinstalling everything again. If nothing else it forced me to do a system backup....
Most problems are not unique to one user and I am wondering if anyone here has ever had this same problem and if so is there a solution that works other than reinstalling the entire system.
Thanks
Gerry

I'm using a Compaq Presario 6310CA desktop with WIN XP Home edition. This happened before and after the SP2 updates were installed. The soundcard is a Soundmax 3.0. The whole thing is about three years old.
Before completely restoring I scoured through online forums, HP website, downloaded newer versions of Windows Media/Soundcard Drivers and contacted support center. This time I even contacted the HP support center via chat line which was cool except their advice to reinstall Windows Media from Control panel was equally no good. I had to reboot of course and despite their assurance that it would work, it didn't. I lost the chat connection and gave up contacting them back and just ended up reinstalling everything again. If nothing else it forced me to do a system backup....
Most problems are not unique to one user and I am wondering if anyone here has ever had this same problem and if so is there a solution that works other than reinstalling the entire system.
Thanks
Gerry