Sonar 2 crash!

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rjt

rjt

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Okay, a bit of a strange one. I have all of the sonar2xl effects and dxis in the default directories. I installed sonar2 in the directory where sonar had been installed (but following instructions, had uninstalled it). When I open an old file and try to add effects, the program crashes... and crashed the computer... I get "invalid page mod kernel 32.dff.... and at details 017f;bff9db61". All dxis work fine... just audio effects, both those from sonar and my regular old directx effects. To make it stranger.... when I open a new file, I can add effects etc... then, when I open an old one, no problem.... everything works.

I e-mailed cake support, they suggested opening an old file, copying everything to a new file and saving, then everything will be fine. That didn't work, the new file I saved... same thing, crashed the computer. To be sure it had installed okay, I uninstalled again, and cleaned the registry etc. So did a clean sonar install of the program files.... (all my other programs read the sonar effects just fine). Same thing, open old file... crash. Open new files, then open old file.... no problem.

I sent an e-mail back to cakewalk, but won't hear for a least a couple of days. Any thoughts or suggestions?

Thanks in advance, Take Care.
 
Not much help here,but its my bet they're waiting for all the user errors to be reported so they can get started on the usual set of patches.
We are all paying to be guinea pigs thats what makes the software business so unique
"THERES ONE BORN EVERY MINUTE"
PT Barnum
 
My guess is there is something to what you say. But I can get it to work... I just hope they fix it soon to make it easier. The new features seem like they are worth the upgrade... the drum machines and two effects from timeworks (and other sundry items!!)

Thanks for your time and support.
 
I don't know that there is any relation here, but since Sonar v1.0.3, there has been issues with opening files produced with prior versions of Sonar and ProAudio. I didn't find a fix with Sonar v1.0.3, but when I installed Sonar 2 I found an note in the readme file that they bring up after installation about issues with bad pluggins. They tell you to hold the Shift key down when you open the culprit file. It will prompt you as to whether or not to load each pluggin. You can say 'Yes' until you find the one that is crashing it, or you can say 'No' and just work with the clean file, replacing any Pluggin's that you need.

I tried this on a file that had one EQ on it. I said 'Yes' to load it, but the file came up fine. Then I saved it in the new format (it was a PA9 .wrk file) and edited it...it was forever ok after that.

Hope this helps!

Tom Kemp
 
tntkemp, thanks for the reply... I think the problem is a bit different, although I have notice Sonar rejected a number of my plug ins (mostly older freebees) as incompatible. In this case, if I create a new file in Sonar2, save it, close the program, then attempt to reopen the saved file and add effects, it crashes. Also, I can add effects to older programs, as long as I opened a blank program and added effects then closed it. The rest of that session, Sonar2 works great! How strange.....
 
Yeah, it sounds like you have something else going on there. Perhaps it's an issue with a bad or wrong version file, such as a DLL. It might even be an issue with an older driver you are using somewhere, or an update patch from Microsoft that you don't have.

Well, I'm researching the error code, which must have actually been more like "<program name> caused an Invalid page fault in mod kernel32.dll...." The rest of the actual error might prove especially helpful. Please list it if the rest of this info doesn't seem to help.

The things that I'm seeing in my search that typically cause these errors tend to relate to Video cards, software installed with RealPlayer v7 (Comet Cursor)....well...the long and the short is just about anything can cause it, since it is a kernel issue.

Check for shared interrupts or I/O with device manager. Absolutely nothing should be sharing with your video or your sound card. They are under high demand with Sonar or Cakewalk Pro Audio. If that isn't it, try performing Microsoft updates, but avoid Update Notification, as it will eat up you CPU When you are in the midst of a project.

Good Luck!

Tom Kemp
 
Thanks for the reply. Will check my ios now, but I thought I had done so in the past and they were fine. I will crash sonar tonight and write down the details of the error message. Appreciate your energy and thought on this!
 
hmmmm, checked out the IRQ, my sound card is sharing IRQ 15 with ACPI IRQ Holder for PCI IRQ Steering and Intel (R) 82801BA/BAM SMBus Controller-2443

My graphics card is sharing IRQ 11 with ACPI IRQ Holder for PCI IRQ Steering.

If this is bad, what would be a good way to go about changing IRQ setting?

Thanks in advance.
 
Just before I turned the computer off last night, I crashed Sonar2 by opening a file and trying to add an effect.... this was the error message "details" part

module RVI01DX.DLL at 017f:05de5981.
Registers:
EAX=00000001 CS=017f EIP=05de5981 EFLGS=00210213
EBX=00003c00 SS=0187 ESP=00ddf4d4 EBP=00f66578
ECX=00e640a8 DS=0187 ESI=00f57a30 FS=701f
EDX=00f66574 ES=0187 EDI=00003c00 GS=0000
Bytes at CS:EIP:
8b 49 04 8d 44 24 03 50 e8 d2 93 00 00 8a 4c 24
Stack dump:
00e640a8 05dcc54e 070810f0 070810f4 05ddd6af 00003c00 00f66578 00000001 00f66570 00f66550 00ddf63c 070810f0 00ddf630 05e148c8 00000000 00690bf7

So, if anyone has an idea.....

Take care
 
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