Well, I've purchased several things from Rondo. A couple of electrics, a pedal board, a microphone, some strings, cables and some other stuff. I think Kurt is a hell of a guy in my dealings with him. I will buy more stuff from him. Buying an accoustic guitar is a little different. I would want to play it first. Although he has an excellent return policy. It is kind of like buying something with a spalted top without ever seeing it. Maybe it will connect with you and maybe it won't. You can either learn to live with it or return it.
If you are asking if Rondo Music is a reliable, musicians-type dealer the the answer is definitely. If you are asking if you buy an accoustic guitar(?) from Kurt will you be happy with it, then there is no answer. Email him telling him what you are looking for. The guy is cool. He will work with you.