Jederino
New member
I had a matched pair of NT5's that were about 6 or 7 years old. I called 'em up and asked how much it would cost to fix one them that suddenly lost its output.
They said "Send it in!"
I said "It's not covered under warranty anymore, how much is it gonna cost?"
They said "No worries matey, send it to our office in California, you'll be taken care of!"
They gave me an RA#, I sent them, and in about 2 weeks I had a brand new matched pair set of NT5's, at no cost to me except $5 shipping.
I love Rode mics, but I really love good customer service!!!!
Cheers!
They said "Send it in!"
I said "It's not covered under warranty anymore, how much is it gonna cost?"
They said "No worries matey, send it to our office in California, you'll be taken care of!"
They gave me an RA#, I sent them, and in about 2 weeks I had a brand new matched pair set of NT5's, at no cost to me except $5 shipping.
I love Rode mics, but I really love good customer service!!!!
Cheers!