RME Fireface problems...

  • Thread starter Thread starter osiris
  • Start date Start date
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osiris

New member
Hello,

I just emailed rme tech support, but while I'm waiting for a response I thought I'd try posting here.

I just bought a new laptop and I'm having problems with my fireface800 (I think I've narrowed it down to a hardware issue) even at very high buffer sizes. Dropouts and glitches are occurring I believe only when monitoring and playing back through the software. Direct monitoring off the fireface is unaffected and the glitches don't seem to be imprinted on the recorded files. every time one of these glitches occur the fireface settings dialog shows another error. After reading some of RME's tech info online, it seems this means it is a pci bus conflict:

http://www.rme-audio.com/english/techinfo/fwaudio_rme.htm

Here are the specs:
Dell Latitude D400
Pentium M
XP pro service pack 2
processor 1700hz
594mhz, 1gig of ram

Problem is occurring with both Sonar 6 and Adobe Audition 1.5.

I have updated the RME Drivers, Windows, and Sonar.
I have performed a number of system tweaks to optimize XP for audio.

I seemed to have momentary stability both when I Changed my graphics resolution down to 16bit and when I disabled the graphics controller completely, but the problem soon returned. My firewire bus shares the same irq with my graphics controller and several other devices.

Please help!!! This is very frustrating.

Thanks.
 
Anyone have any ideas? I haven't heard back from tech support yet.

For some reason, when I plug in my usb hard drive, the problem goes away and is replaced by a new one :confused:. no more glitches and pops, no more errors on the rme settings window, but now the audio is kind of garbled or bubbly - not sure how to describe it.

My client came over and we installed everything on his laptop (Toshiba dual core) and everything worked great - so its definitely an issue with the computer.
 
I believe it's a common issue that Firewire chipsets on Dell computers are no good for pro audio. Do you have a PCMCIA slot where you could put a PCMCIA Firewire card and try that out? One with a Texas Instruments chipset would be your best bet.
 
the combo card on the dells can be sketchy!

If you are running sp2 then you can use an expresscard fw port, but then you have sp2 fw issues :(

Were having good luck on a inspiron with an rme ff800 on the dreaded combo card, but Im running doubledawg to dumb down all the other controllers
 
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